Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 215
  • PM8000 201
  • ION9000 172
  • PM5000 172
  • Insulation Monitoring 135
  • ION7000 73
  • ION8000 67
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 27
  • HDPM6000 27
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
521
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
135
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3303 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2707 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2915 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3033 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4892 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7036 3 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

What is the service life or usefull lifetime of AccuSine PCS+ and PFV+...

This is a very common question from customers when we are offering these products, but so far we have not found any catalog or document where this information is specified.We appreciate if you can help...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1504 0 2
Latest Reply: Anonymous user

Solved
Sepehr_Zarrabi
/html/rank_icons/Lieutenant.png Sepehr_Zarrabi /html/rank_icons/SE-Employee.png

Trigger 128 point/cycle waveform captures on CM2

The CM2xxx meter can capture 64 and 128 point/cycle waveforms. In SMS and PMCU software, the user can manually trigger both the high-resolution and the low-resolution waveforms. However, when using PME...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2325 0 7
Latest Reply: Robert_Lee

Solved
Anonymous user
Anonymous user

PM8000 and 400 Hz metering

How can I set up a PM8000 series meter for 400 Hz system?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1219 0 1
Latest Reply: Anonymous user

Solved
Collin_Rowe
/html/rank_icons/Commander.png Collin_Rowe /html/rank_icons/SE-Employee.png

ION9000 Question

Two Questions:1. Setting up a few ION9000s at a site and all of them are missing a monitoring.html. Is there default one available somewhere?2. More of an observation. It appears to use the same setu...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1176 0 1
Latest Reply: Anonymous user

Philippe_Morel
/html/rank_icons/Commander.png Philippe_Morel /html/rank_icons/SE-Employee.png

Alarms PM5560

Dear, I have problems configuring alarms on a PM5560 with ION Setup. I can configure the alarms on the device or with Vista (PME), so the PM5560 does work. This is the version of ION Setup: I be...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1355 0 3
Latest Reply: michael_stith_g

Solved
Koen_Rowies
/html/rank_icons/LtCommander.png Koen_Rowies /html/rank_icons/SE-Employee.png

PM8000 Waveform explanation

Hello,I have some questions about some PM8000 devices that have captured some waveforms.First PM8000 supplies feeds a cabinet with isolation transformers (hospital operation rooms).The PM8000 captured ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3159 2 7
Latest Reply: greg_expoenergy

sesa191990_brid
sesa191990_brid /html/rank_icons/Retired-User.png

Does the EM4800 PME 8 Device Driver support the correct "labeling" of...

I have a PME 8 system and I need to add 24 EM4800 chassis and some floors have 2 chassis on the floor and the apartment numbers are based on which floor you are one. My apartments are all 100 amp / 2 p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
872 0 2
Latest Reply: Hal_Etheridge

Solved
Ezequiel-PROLUX
/html/rank_icons/Lieutenant.png Ezequiel-PROLUX

Can I see in ION Setup the OFFLINE meter framework programmed in Desig...

I know that is two different systems and archives. ION Setup uses .DCF and DESIGNER uses .FWN for the framework, but we are developing a custom framework for ION8650A in DESIGNER and need to see it wor...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 1 3
Latest Reply: Ezequiel-PROLUX

Koen_Rowies
/html/rank_icons/LtCommander.png Koen_Rowies /html/rank_icons/SE-Employee.png

PM8000 Phase order settings

Hello,At a customer site i have 2 PM8000 devices with the phasor diagram showing an ACB rotationWhen Changing the parameter via the Web interface from ABC to ACB this has no influence on the phasor dia...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2349 0 5
Latest Reply: Bojan

petri_greenwave
/html/rank_icons/LtCommander.png petri_greenwave /html/rank_icons/EcoXpertMasterLeaf.png

PM3255 Serial Bumber not Accurate On ION Setup

Hi All, We noticed that the serial numbers returned for the PM3255 and PM5560 from IONSetup and the Modbus register 130 is not correct. Not all digits are returned. We currently have a remote site ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1155 0 2
Latest Reply: petri_greenwave

Leah_Sun
/html/rank_icons/Lieutenant.png Leah_Sun /html/rank_icons/EcoXpertMasterLeaf.png

Relative Setpoint in ION7650 Doesn't support High Speed?

Hi All,We need to build a framework in ION7650v410 meter, which compares two high-speed readings so we thought relative setpoint module might be the right one. However, we found out that it doesn't sup...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1342 0 2
Latest Reply: Leah_Sun

  • « Previous
    • 1
    • …
    • 121
    • 122
    • 123
    • …
    • 222
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore