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Last Updated:
JLehr
When you enable auto-update on a Gateway connected to IT Expert, you allow Schneider Electric to automatically update it when a new software version is available.
Log in to EcoStruxure IT.
Select Administration > Gateways and Enable auto-update.
You can also double click a Gateway tile and check the box to enable auto-update, or uncheck the box to disable it.
New Gateway versions can be installed with minimal downtime, and are deployed in parallel with the currently running instance. You can actively monitor your devices while data migration and new version deployment completes.
To minimize downtime, the previous Gateway version continues to communicate sensor data and alarms to the cloud while the new Gateway version is installed. Some features are disabled during this process, such as device discovery and system configuration.
Once the new Gateway version is installed, the Gateway will automatically restart. Data collection and reporting to the cloud is interrupted during this time. At the next polling cycle, data collection will resume and data will be pushed to the cloud.
If the new Gateway version fails to install, the update process is designed to roll back to the previous version.
Note: The EcoStruxure IT cloud initiates temporary scripts that run to manage the auto-update process for EcoStruxure IT Gateway installed on Windows and Linux. Scanning tools may report events for these scripts.
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