Building Automation Knowledge Base

Notifications

Community

Notifications

Categories
Forums
Knowledge Center
Blogs
Ideas
Events & Webinars

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Building Automation Knowledge Base

Schneider Electric Building Automation Knowledge Base is a self-service resource to answer all your questions about EcoStruxure Building suite, Andover Continuum, Satchwell, TAC…

Search in

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Related Forums

Intelligent Devices Forum

Previous Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Building Automation Knowledge Base

Issue A building has come under new ownership and wants to have the license ownership changed Environment I/NET 2.4x Cause I/NET CD Keys are referenced by site and Company name. When a specific building comes under new ownership, they new owner may wish to change the software license to their name. Resolution For Sites using I/NET 2.31 or older: These sites must purchase an upgrade to the I/NET system and ask for a name change as part of the upgrade. For Sites using a current License Key: Open I/NET and select Help>About Take a screen capture of this screen Email this screen capture as an attachment to expert.services@schneider-electric.com Please include any information you have about the owner name or address the site may be registered as. Note: Please note that you will be billed for this transaction.

Issue A Schedule in a b3 under an Automation Server does not seem to have the same option to clear events that the Automation Server has or that was present when the same b3 is under a bCX in Continuum. Environment Automation Server b3 controllers Cause There is no option to delete multiple exception events from b3 Schedules similar to what can be done in the Automation Server. Resolution They will need to be removed individually or wait until the exception event expires which should them remove them from the Schedule.

Building Automation Knowledge Base

Improve your search experience:

Related Forums

Intelligent Devices Forum

How many subLAN controllers can a 7798 support?

What type of protocol does I/NET 2000 use?

Synchronous modem for integrated dial applications?

Can a asynchronous modem communicate to a 78040 or 78050 Tap?

Do I need to replace the EPROM on the MIP in my 7760?

Can I set up Auto Dial Auto Answer (ADAA) on a Host without using a 78041 Tap?

What does "AT&F" do to a modem?

When a Dial link is chosen from a System Page, and the Dial Tap associated with the Tap is busy, what happens?

Process for changing I/NET Licensing information

What is the maximum cable length for NPRs on a controller LAN?

How to connect a workstation to an NPR

NPRs use downloadable firmware

When will the new I/NET 2000 Configuration Profiles take effect?

May I use the same Name for each NPR in the network?

Are symbols allowed in the name of the NPR 2000

Can I assign an IP address to each NPR after I place it on the network?

What does the Subnet Mask field represent in the NPRs editor?

What may happen if the same IP address is used by more than one NPR?

Can the NPR's configuration be protected with a Password?

Can past exception events be cleared from b3 Schedules?

Ask our Experts

Email Us

Building Automation Knowledge Base

Related Forums

Ask our Experts

Email Us

Welcome!