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What is String Compare (SCP)?

Issue What is String Compare (SCP)? Environment I/NET site Cause What is String Compare (SCP)? Resolution This is a Docutrend function that allows you to compare two ASII strings from the access control personnel database file (ACPXXX).
View full article
Picard Product_Support
‎2018-09-06 03:16 PM

Labels:
  • TAC INET
1360 Views

Explaining Masking in an I/NET System

Issue What is Masking? Environment I/NET site Cause What is Masking? Resolution Masking is a filtering process for sending data based on the distribution group and active mask position(s) of both the originating and destination equipment. This applies to messages, alarms, and other data. Read TCON210 and TCON300 for further explanation.
View full article
Picard Product_Support
‎2018-09-07 12:55 AM

Labels:
  • TAC INET
1339 Views

What is a Leased Line?

Issue What is a Leased Line? Environment I/NET site Cause What is a leased line? Resolution This is a permanent communication line providing full-time access between two devices.
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1248 Views

Explaining Event Definition

Issue What is a Event Definition? Environment I/NET site Cause What is a Event Definition? Resolution This is a editor that lets you specify certain definable conditions which trigger event sequences, action messages, Docutrend reports, or DOC-to DIF conversations.
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1350 Views

How to archive Docutrend data?

Issue How should I archive Docutrend data? Environment I/NET Site Cause How should I archive Docutrend data? Resolution It is recommended that you use floppy diskettes or a tape drive for archiving. If you use the workstation's hard drive, loss of the drive will result in the loss of both online and archived data.
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1310 Views

What is the part number for the cable that goes from and NPR to a modem?

Issue What is the part number for the cable that goes from and NPR to a modem? Environment NetPlus Router Cause Part Number Question Resolution CBL074
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Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1019 Views

Examples of Controllers and Taps that are not supported by the MIP

Issue Examples of Controllers and Taps that are not supported by the MIP Environment MIP Cause Offering a list of Controllers and Taps that are not supported by the MIP Resolution 7750 Building Manager 78013 78020 Tap (Plastic Enclosure) 78022 78023 78032 78033 7791 7792 7793 7716 7718 7728 7798
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Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
989 Views

In a "Hayes" modem what command displays the settings in the modem?

Issue In a "Hayes" modem what command displays the settings in the modem? Environment "Hayes" modem Cause Configuration Resolution AT
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Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1111 Views

In a "US Robotics" modem what command displays the settings the modem is currently using?

Issue In a "US Robotics" modem what command displays the settings the modem is currently using? Environment I/NET site with modems Cause Modem Commands Resolution ATI4
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1255 Views

In a "US Robotics Compatible" modem what command displays the settings in the modem's NOVRAM?

Issue In a “US Robotics Compatible” modem what command displays the settings in the modem’s NOVRAM? Environment  “US Robotics Compatible” modem Cause Configuration Resolution ATI5
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
918 Views

What are the "Help Commands" for US Robotics modems?

Issue What are the “Help Commands” for US Robotics modems? Environment US Robotics modems Cause Configuration Question Resolution AT&$ ATS$ AT$
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1021 Views

Can I use analog modems on digital phone lines?

Issue Can I use analog modems on digital phone lines? Environment I/NET site Cause Can I use analog modems on digital phone lines? Resolution Using analog modems with digital phone lines will damage the modems.
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1426 Views

Determine whether a phone line is digital or analog for a modem on an I/NET site

Issue Determine whether a phone line is digital or analog for a modem on an I/NET site Environment I/NET site Cause Determine whether a phone line is digital or analog for a modem on an I/NET site Resolution The customer may have the answer, but a better option would be to contact the Phone Company Tech Support section to be sure. A standard DVOM may not give reliable information.
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1186 Views

Running AVIs in I/NET 2000

Issue Running AVIs in I/NET 2000 Environment I/NET Site Cause Running AVIs in I/NET 2000 Resolution Though It has been done, this feature is not officially supported.
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1145 Views

Need to locate the microprocessor on a 7740 or 7741

Issue Need to locate the microprocessor on a 7740 or 7741 Environment PCU 7740 PCU 7741 Cause Need to identify the chip for replacement Resolution The correct chip is labeled U7.
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1080 Views

Configure a 7740 to read a 4-20ma input

Issue Can a 7740 read 4 to 20 milliamp input? Environment I/NET site Cause Some sensors will only output a 4-20ma signal and the controller must be able to read it in order to display the sensor values. Resolution Although the controller is calibrated to read 1 to 5 volts, a voltage sensing resistor can be added to read 4 to 20 milliamps. Refer to TCON 092 for details.
View full article
Picard Product_Support
‎2018-09-07 12:57 AM

Labels:
  • TAC INET
1985 Views

Information on a MAMAC sensor

Issue Information on a MAMAC sensor Environment I/NET site Cause information on a MAMAC sensor Resolution Their phone number is (United States) 1-800-843-5116. Their fax is 612-829-5331
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1176 Views

What is the equation to convert Celsius to Fahrenheit?

Issue What is the equation to convert Celsius to Fahrenheit? Environment I/NET Calculation Editor Cause Unit Conversion Resolution Use the Equation: F = 1.8 x C + 32 In I/NET this would appear as C0*P0+C1. C0=1.8; C1 = 32; P0 = °C AI
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1160 Views

Formula for BTU/Hr heat exchange in a coil

Issue Formula for BTU/Hr heat exchange in a coil Environment I/NET site Cause Formula for BTU/Hr heat exchange in a coil Resolution Q = 500 x GPM x ΔT; where: 500 is a math constant GPM = Gallons Per Minute ΔT = Sensible heat change
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1510 Views

Conversion Equation for Fahrenheit to Celsius

Issue Conversion Equation for Fahrenheit to Celsius Environment I/NET Site Cause What is the Conversion Equation for Fahrenheit to Celsius Resolution C = 5 / 9 x (F-32)
View full article
Picard Product_Support
‎2018-09-06 03:15 PM

Labels:
  • TAC INET
1152 Views
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