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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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quietatsunset
quietatsunset

NMC 2 Web Interface Shows Critical Alarm "Battery needs replacement" b...

We have a Smart-UPS SRT 2200 with an NMC2 card. The web interface and LCD display show alarms "Battery needs replacement. Order replacement battery, APCRBC141, for the internal pack, cartridge 1." and...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1474 1 2
Latest Reply: hipzilla

Solved
Anonymous user
Anonymous user

UPS: An internal UPS communication fault exists.

Updated two SMX750's in two different physical locations this morning to 6.2 firmware. After the update, both UPS's are throwing this error:Critical - UPS: An internal UPS communication fault exists.Er...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
9652 0 32
Latest Reply: MHagreis

vqld
vqld

SymmetraLX16000 does not recognize batteries in bays 2-4

Hello. We have a fairy old UPS which is running fine. It had 2 batteries (out of 4) and the battery in bay 2 overheated some time ago and failed. We've received replacement battery but now UPS doesnt ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
763 0 3
Latest Reply: vqld

redhowe
redhowe

"Batter near end of life" not clearning after replace battery in a Sma...

Hi there, EDIT: I actually managed to resolve this by, finally., connecting my 4 year old UPS to my Windows PC and installing PowerChute Serial Shutdown - you can then update the battery installation...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
474 0 0

2024-08-10

alfredlafred
alfredlafred

AB7920B cannot bootup

hi team, currently i am working on a used AB7920B, after i reset the PDU by pressing the reset button.seems the APC7920B cannot resume to normal. the warning LED indicator shows Amberand the RJ45 socke...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
393 0 1
Latest Reply: Teken

Solved
STEVET_12
STEVET_12

Smart Connect UPS Question

Support, Is there a list of qualified UPS devices that can have smart connect enabled? If so, can you send me the link for that? Thank you,--Steve T
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
767 0 2
Latest Reply: STEVET_12

rafaelmota
/html/rank_icons/Crewman.png rafaelmota

Disable charger in Smart Ups SUA1500?

It is possible? I have one of those, I like it very much, so I got 2 LIfePo4 batteries and put them beside the ups. Works well, but the charger is not optimun for those batteries. I have an external ba...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
553 0 0

2024-08-08

OMT-Tim
OMT-Tim

UPS status showing more batteries than actually exist

We have a Smart-UPS RT 20000 RM XL with the extra SURT192RMXLBP2 pack attached. We recently replaced all batteries as we had a warning that 2 were bad. We are still getting told 2 batteries are bad aft...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
598 0 1
Latest Reply: dpierce4776

Bucketbot42
Bucketbot42

7.1.6 No Device List Selection in Update Utility

This is more of a complaint, hopefully this gets fixed but the NMCFirmwareUpdateUtility.exe for F/W 7.1.6 has no option to refer to the "devices.txt" file for a mass firmware upgrade. The zip came with...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
674 0 1
Latest Reply: dpierce4776

manustar
manustar

register my ups personal

I bought a UPS with a smart connect port but when I try to register it it asks me for the company name, but the UPS is personal, not corporate
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
498 0 1
Latest Reply: Teken

Solved
ross
ross

UPS Configuration When Disconnected From Power SMX3000RMLV2UNC

How long does a SMX3000RMLV2UNC UPS hold its own configuration if not connected to power.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
642 0 3
Latest Reply: Teken

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