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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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pckdj
pckdj

Complex Shutdown-Configuration with 2 Hyper-V Clusters

Hello, Community, I need support with a more complex PCNS configuration for our customer. In use are: 2x APC Smart-UPS 3000 with battery pack and NMC 2x Hyper-V cluster 2x Synology Storage 1x Bac...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
547 0 0

2024-08-30

Solved
adminDac
/html/rank_icons/Crewman.png adminDac

compatibility ap9810

Hi. Can anyone tell me if the NMC AP9810 is compatible with the UPS SMT1500RMI2UC? Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
859 0 4
Latest Reply: adminDac

gfgeyer
gfgeyer

APC Symmetra PX 80kW 12/31/26 - Planning to replace

Hello and thanks in advance for all your comments. I am responsible for a local county government data center which uses an APC Symmetra PX 80kW. These systems are now end of life in December of 2026...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
696 0 1
Latest Reply: sprice

Jerome_C
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AP8853

Hi, We have 3 pdu AP8853 with a critical message : "Component communications lost with Phase Meter" which means that we don't have any information about energy, power consuption and so on. I have tried...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1207 0 5
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

SRT10KRMXLT - Bypass not in range, high voltage and low voltage messag...

Hello, We have a new SRT10KRMXLT with 5 external battery packs. This unit is set to replace our aging Smart-UPS RT 10000 RM XL. Both units are next to each other being feed from main utility. We are te...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4293 0 11
Latest Reply: CaliDuck

Solved
WOPR
WOPR

SMX1500RM2UNC latest firmware needed

Could someone post the location on where the latest firmware can be found for SMX1500RM2UNC, I'm currently on UPS 09.1 (ID20) however would like to update to the latest. Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1263 0 2
Latest Reply: WOPR

Solved
Anonymous user
Anonymous user

SERIOUSLY? Does APC UPS RM series have NO SHORT CIRCUIT protection at ...

Hi. Yesterday I experience a very traumatic situation with a rack mounted APC Smart-UPS 1500 RM installation that I would love to share and understand. An apparently faulty power supply interlock cabl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2861 0 3
Latest Reply: yori

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

What's the correct firmware revision level for ID20 UPS boxes

Hi,, I may have asked this before but there still seems to be an error somewhere regarding the version level of the firmware for ID20 units. Referring to http://www.apc.com/us/en/faqs/content/?id=FA17...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3236 0 9
Latest Reply: WOPR

Nicolaj
/html/rank_icons/Crewman.png Nicolaj

My APC Smart-UPS C-1000 keeps opening new tabs in Safari

  "My APC Smart-UPS C-1000 keeps opening new tabs in Safari on my Mac. I have no idea why this is happening, and I can’t figure out how to stop it."
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1291 0 6
Latest Reply: michalama

Geriel
Geriel

UPS - Detected an unauthorized user (Control Console Interface)

Hello I am having constant warnings on Event Log (I am tempted to disable the Email as well) of this: "Warning - Detected an unauthorized user attempting to access the Control Console interface from ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1681 0 3
Latest Reply: dpierce4776

Occamsrazor
/html/rank_icons/Ensign.png Occamsrazor

SmartConnect paid subscription required?

Hi, I purchased an SMT750IC last year and use it with SmartConnect. I see that recently APC has announced that the advertised functionality will be degraded after the warranty ends, and that to obtai...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
17162 2 8
Latest Reply: cpcp40

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