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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

AP8653 - "Communication has been lost to the device!"

Any idea what causes this and how to rectify it?I have another post previous to this that details some similar behaviour. I've done a power reset but that hasn't sorted it.Relevant info from Admin/abou...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1082 0 4
Latest Reply: Anonymous user

Anonymous user
Anonymous user

SURT10000XLT Constant Value

What is the Constant Value for SURT10000XLT? I see other posts that say they will not post the Constant due to other users possibly damaging there unit. I'm being told by APC support they do not have a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
497 0 0

2021-06-28

Anonymous user
Anonymous user

Apc Serial Cable

Please where can I buy APC serial cable in Deira Dubai. I need name and address of a shop where I can get it.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
694 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

Smart-UPS RT 5000 XL - Discharged Battery (Critical) Efter a New Batta...

Hi, I'm trying to figure out what to do next, we did a recent battery change the 2017 11/23th and it all looked fine. Then after a first Self-test it started to have a LED Blink for issues. The logs s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1830 0 4
Latest Reply: voidstar_apc

Solved
Anonymous user
Anonymous user

AP8653 - Connectivity Issues

Hi All.I took delivery of an AP8653 today (2nd user) and plugged it in etc. Using the Discovery tool, I eventually picked it up, configured it with an IP address and all was well. Logged in to the web ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1238 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

APC AP7901 failed after attempted firmware update

I have an AP7901. I went to update the firmware on the unit today, and now the web server, telnet and FTP server no longer respond. I do have serial access.I tried to update the unit to 3.7.4. Every...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
870 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Cooling Unit Placement

Dear All, I have four racks of IBM. Two racks are consuming 8kW and two are consuming 6kW. I have added two units of ACRP102 (29kW). One cooling unit would run and the other would be redundant standby....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
699 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SRT1500XLA Setup and Access Issues

Hello - I've been at this for the last hour and need help setting up this model. Has built in ethernet, serial, and USB port. I cannot seem to see it on the server when using USB to USB. I cannot see i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2893 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Network problem multiple AP7941 units

Dear all,We have several hundreds of the APC AP7941 running in our datacenter but with a few of them, we have network problems. When a cable is connected, nothing happens. Sometimes a quick led pops up...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1174 0 6
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Email alerts received when not configured

We are receiving email alerts from a Smart-UPS 3000 which is not configured to send any email alerts. It is managed by PowerChute BE 9.1.1 (build 604) but I can find no settings in PCBE to manage alert...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
992 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

cannot reduice high relative humidity

hi ,I have 6 racks,2 netboz and 2 inrow RP set as a hacs.I use 2 inrow RP DX Air Cooled 380-450V 50 hzI try to maintain the Relative humidity between 40% and 60 % but i fail despite the activation of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
762 0 2
Latest Reply: BillP

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