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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Hot Battery

Hello! Help to solve the problem. We have Smart-UPS 1500 XLM, sometimes it goes into Bypass mode, with an error about battery overheating
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
622 0 1
Latest Reply: Malvineous_apc

Solved
Anonymous user
Anonymous user

SMT3000RM i2U Firmware Upgrade - How?

I have a SMT3000RM that I want to upgrade, the APC site say to use the Firmware Upgrade Wizard v4.11 but all links to the file are showing as page cant be displayed, any ideas on where I can get the fi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1095 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Site Wiring Fault, APC Back-UPS 650

My APC Back-UPS 650 beeps steadily, the Site Wiring Fault light is on, and only 3 UPS outlets work. I intend to check the wall outlet for correct grounding (I've read some other posts concerning the S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
662 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart UPS1000 Not Charging

I am having a very strange problem which is my own fault and fear that there might not be anyway to fix this. I noticed that the battery level would drop quite low during my Smart UPS1000's self test ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2173 0 17
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Does my SUA 1500I need to be calibrated battery cut-off voltage for ne...

Hello, I have replaced new batteries to my APC SUA 1500I. But I just realized the maximum charge voltage for my 12V 45Ah lead-acid batteries (I call them Water battery) is only ~12.4 V each The UPS b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
757 0 2
Latest Reply: Malvineous_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

How do I do hibernate instead of shutdown

I am on Windows 10 pro and have SMC1500i. In the path "C:\Program Files (x86)\APC\PowerChute Business Edition\agent\bin" I renamed the hibernate.exe into shutdown.exe But still when something goes wro...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
605 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS1000 alarms every fortnight

Our SmartUPS 1000 fails every fortnight. The alarm sounds and the output fails. It switches over to battery, which drops immediately and the attached equipment powers off. Photos taken at the time show...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2235 0 12
Latest Reply: Anonymous user

Anonymous user
Anonymous user

SMT1500I With multiple servers, only one serial-rj45 cable.

Hello, Everyone! I have a SmartUPS-1500 (SMT1500I) with only one "ups monitor port" , and one "USB port". I dont have anything in the smart slot. I want to shutdown 3 different Servers (2 win,1 linux),...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
408 0 0

2021-06-28

Anonymous user
Anonymous user

External bypass/breaker settings SmartUPS VT 30 kva

Yesterday we were having batteries replaced and the technician noticed that Q1, Q2, and Q3 on the external panel were set to on. He told us that was wrong and that Q3 should be set to off. Unfortunat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
476 0 0

2021-06-28

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

USB does not work when the UPS is turned on after discharge

Hello,I have purchased the BX700UI UPS, when running on the battery after the UPS has been discharged and shut down, the UPS will re-connect to the network but after the server has started, the server ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
310 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

UPS: Compensating for a high input voltage. (Smart-UPS 1500 RM)

Good evening Guys, we are getting this alert very often (maybe once every 1 hours on average, daily). Our input and output voltage are 124.5. How can we solve this? We believe that this is within an ac...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1210 0 1
Latest Reply: BillP

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