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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Connect an APC SmartUPS SUA5000 to the power supply system correctly

Hey guys, we bought an APC SUA5000 and my electrician don´t know how to connect it to the power grid. The UPS has 3 connectors: L1, L2/N and ground. His plan was to connect the first phase with L1, the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1320 0 2
Latest Reply: BillP

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Anonymous user
Anonymous user

Cannot find latest Firmware for SmartUPS SMT1500I 230V

Model: Smart-UPS 1500 SKU: SMT1500I Version: 230V UPS Firmware version installed: ID18UPS 08.3 / UPS 08.3 (ID18) What is the latest firmware version for this model and where can i get it? I can do th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2352 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Is this battery new and healthy?

I bought a new RBC7 battery replacement (17Ah, 24V) pack for a Smart-UPS SMT1500I (1500AV, 1050W) with a AP9631 Network Management Card 2. The NMC2 allows me to collect and plot data provided by the UP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1392 0 1
Latest Reply: Anonymous user

BillP
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How to handle frequent temporary voltage drops on input side of SMT150...

Not sure where to post this, since it is only tangentially related to my UPS, so hopefully this is a good (enough) spot. I am using an APC SMT1500C UPS (with an AP9631 NMC2) to protect my networking ge...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
517 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

SmartUPS x 1500 Issues.

Hey there, First time posting, I can't seem to solve this one solo. I'm even having trouble finding the right firmware to update this system. The MODEL is SMX1500RM2UNC and the first 6 of the serial i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2199 0 6
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Symmetra LX UPS: The output power is turned off.

Hello, we have Symmetra LX 16000 UPS. There are 3 power modules 4kVA, 2 intelligence modules and 4 battery modules.The load is just about 56%. About UPS Model: Symmetra LX 16000 Position: TO...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1311 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

2200 va noise

greetings. I own a pair of smart ups 2200 va. A storm recently rolled through during the night. Now the ups is making a hum that goes away after I press the white switch in the back of the ups, but rea...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
660 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

How to connect AP7553 PDU to SURT20KRMXLI UPS

Hi, I need to buy 2 two PDUs for a SURT20KRMXLI APC UPS (https://www.apc.com/shop/uk/en/products/APC-Smart-UPS-RT-20kVA-RM-230V/P-SURT20KRMXLI), which has 8 x C19 output connectors an 1 x hard wire 3-...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
789 0 0

2021-06-28

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Questions about single-phase Automatic Transfer Switches (ATS) (AP7750...

First let me state that I'm not sure, which forum section to post this, so if this is in the wrong place, please move the post and/or advise me, where to repost this. Recently my 2-year old SMT1500C st...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3865 0 9
Latest Reply: BillP

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Anonymous user
Anonymous user

Exact cable(s) to connect Smart-UPS 1500C (SMC1500C) for Powerchute

I am responsible for a server powered through a Smart-UPS 1500C (SMC1500C) and I do not have any cables which work. That is, when I try and connect to a server and install Powerchute (9.5?), the insta...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1459 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC SRT1500 - Com. Error

Our new UPS type APC SRT1500 shows a red screen with the following warning message directly at start-up: SKqR44E%2BpdXUYfiLreBMIw%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJj...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
965 0 1
Latest Reply: BillP

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