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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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NP
NP

question about PDU

I, I have a PDU AP8853 with last firmware , Have many PDUs and in " capture 2 " have values in bank 2 , but in some PDUs like " capture1) no have counters in Bank 2, is it normaly ?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
497 0 1
Latest Reply: Teken

Smartuser
Smartuser

Communication lost Smart-UPS 1000

Hello,How it works connecting UPS to smart connect ?I added 5 devices, but i have status "Communications Lost"I understand that when added to the application, the devices are visible, but once connecte...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
702 0 1
Latest Reply: RyanG32

wcspencer
wcspencer

Smart Connect UPs Rest API or SNMP MIB?

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
432 0 1
Latest Reply: Teken

supportsymed
supportsymed

problem registration

Hello we tried to register our new APC SMC-1000I-2UC on your website but i have an error code. please support us. id: 28-29-86-94-88-94 product key: 30-7560-87A8-77DC REGARDS SUPPORT SYMED support@...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
482 0 1
Latest Reply: Teken

Solved
unslog
Crewman unslog

SMX1000i unable to access web UI / telnet / ssh

Hello, I'm trying to access the web UI on two of my SMX1000i APC Smart-UPS units, but I’m encountering issues regardless of the browser used. Web UI Login Issue:When I reach the login screen and ente...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1344 0 6
Latest Reply: Teken

BlueSky
Ensign BlueSky

SMX3000RMLV2UNC, an old workhorse, suddenly quit working

My old SMX3000 suddenly quit working. I powered it off, removed the batteries, moved the UPS gently downstairs, reinstalled the batteries and plugged it into the mains supply and nothing. Nada. Zipp...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1114 0 6
Latest Reply: BlueSky

b27514a4-be2e-427a-a32a-fbca64538366
b27514a4-be2e-427a-a32a-fbca64538366

error when adding a new device

I'm trying to add a new device I get an error with track number: b27514a4-be2e-427a-a32a-fbca64538366.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
324 0 0

2024-11-07

Solved
BillP
Administrator BillP Administrator

SMT3000 "Bricked" Trying To Update The Firmware?

Hi Folks, I have an SMT3000 that was running on firmware SMT18UPS_09-1.enc and I attempted to upgrade the firmware to SMT18UPS_09-3.enc via the installed NMC firmware update mechanism. I powered down ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6440 0 18
Latest Reply: Romaschka

ThijmenAWL
ThijmenAWL

Difference product id and firmware SMT1000RM2UC

Hello, We have 2 UPS on site: - SMT1000RM2UC with product ID: 1027 and FW: 06.0. - SMT1000RM2UC with product ID: 1060 FW:02.0. It appears that the latest firmware for product id: 1027, is 17.2. I h...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1002 0 2
Latest Reply: ThijmenAWL

StillLearning2024
StillLearning2024

Battery Leak (Smart-UPS 3000 RM XL)

Hello, we had a battery leak recently in our Smart-UPS 3000 RM XL. I have included images of the bulging batteries and leak stains inside the frame. I'd like to know the best way to clean up the stains...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
629 0 1
Latest Reply: Teken

rjameson
rjameson

SMX3000RMLV2UNC - starting to get flakey behaviour?

In a similar post about this model, did not want to ride on that ticket - so here is my scenario - purchased in 2011, been thru several battery changes w/the last on 2yrs ago. I am getting LCD panel ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
442 0 1
Latest Reply: Teken

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