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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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AiBE
AiBE

Incompatible battery pack on Smart-UPS Ultra (SRTL3KRM1UINC)

Hi.I got a APC Smart-UPS Ultra (Smart-UPS 3000 in webgui) with the SKU SRTL3KRM1UINC with a batterypack with SKU SRTL50RMBP1U-LI.After installation the UPS went on without any problems. Then I tried to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
885 0 3
Latest Reply: Teken

sat6g
/html/rank_icons/Crewman.png sat6g

power-on UPS via ap9619 input contacts

hi. can I "power on" ups via ap9619 input contacts, like ap9631+9810 or not ? i see "Input Contact" but firmware look as "intel inside", and I don't see menu (( maybe I can download FW from github, an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
468 0 1
Latest Reply: RyanG32

Riccardo
Riccardo

Find a serial number

I am supporting a remote site and I have a failing APC Smart-UPS C1000, I need the serial number. I asked guy to look on the back but he says he cannot get to the back. Can I get it via front panel? If...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1051 0 1
Latest Reply: Teken

Solved
michael.w.glaze
michael.w.glaze

Maximum Life of an SYBT5 Lead-Acid battery module

I am tasked with planning a budget for life-cycle replacement of my facilities UPS batteries. I have several UPS that use the SYBT5 battery module. I have only been able to find the minimum life (3yr) ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
410 0 1
Latest Reply: Teken

Solved
Isaac2024
Isaac2024

Does the SMV1500CAI support external battery packs

Hi there,Does the APC Easy UPS SMV1500CAI support connection of external battery packs for extended runtime?If so, what is the part number for the external battery pack?ThanksIsaac
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
423 0 1
Latest Reply: Teken

MarLu
MarLu

Unable to find "Product Key"

Hello,I am trying to register my SMART-UPS SMT750I up, on the site https://smartconnect.apc.com/ . Unfortunately the UPS no longer has the QR Code label, from the ups menu I was able to retrieve the Pr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
454 0 1
Latest Reply: Teken

Marwan2
/html/rank_icons/Crewman.png Marwan2

Could UPS do fake power cutoff alarm ?

Hi guys, this is my first post here! So my UPS is "APC by Schneider, Easy UPS BV 1000VA, AVR, Shuko Outlet, 230V" Sorry for the long name but I don't know the actual one Well..for like 2 days now...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
527 0 4
Latest Reply: Teken

sadeek
sadeek

Easy UPS 3M 60 KV problem no output power

Easy UPS 3M 60 KV problem no output power HI Everybody , i bought Easy USP 3M 60 KV and i installed it as the default instructions which in written in the Guide , i turned it ON but there is no any O...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
479 0 1
Latest Reply: PrzemekSz

Solved
ostera
ostera

Multiple I/O

The SRT5KRMXLT has only a single Universal I/O port on the embedded NMC. Is it possible to connect both a temperature probe and a dry contact sensor to this device? Was hoping the AP9613 added this cap...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
651 0 3
Latest Reply: Teken

Solved
dougkl007
dougkl007

Cancel Subscription

I presently have 7 APC SmartConnect UPS, and need to remove one from the existing subscription as I am donating it to an organization. How do I remove the UPS from my list of devices and stop the auto-...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
403 0 1
Latest Reply: Teken

jimmy.young.drgok
jimmy.young.drgok

Warranty replacement

How do I submit a request for warranty replacement of a battery?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
327 0 1
Latest Reply: Teken

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