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Posted:
yesterday
SMX1000i unable to access web UI / telnet / ssh
Hello,
I'm trying to access the web UI on two of my SMX1000i APC Smart-UPS units, but I’m encountering issues regardless of the browser used.
Web UI Login Issue: When I reach the login screen and enter my credentials, the page crashes. I’ve tried resetting the network card multiple times and connected my laptop directly to the unit, but the issue persists.
SSH Access: SSH appears to be unavailable, as the port does not seem to be open.
Telnet Access: When I attempt to connect via Telnet on port 23, I am prompted for a username and password. However, after entering the credentials (tried apc / apc and other previous login details), I receive a "Connection to host lost" message.
Any advice on how I can regain access as well as update the firmware would be greatly appreciated.