Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
142
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

error reset on SmartUPS

I have a Smart UPS 1500 XLM that is showing: Critical Alarm 1 Critical Alarm Present * Site Wiring Fault This error has been present for a couple of weeks, since the UPS was turned on in this facility,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
933 0 1
Latest Reply: TheNotoriousKMP_apc

Solved
Anonymous user
Anonymous user

Recommendation on UPS (step-down from 208v to 120v)

Hello, Can experts recommend the right transformer/UPS product to step-down to 120v (5-15). The complication is that we have L6-30 receptacles (for 208v) but the building specs say that the circuit is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
722 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

UPS Internal Temperature

How reliable is the use of the Internal Temperature of a UPS to gauge the room temperature? I guess we should be using a netboz for this but don't have the funds 😞
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1129 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SU1400NET - Wrong Input Voltage 208V?????

When I start up my Smart-UPS 1400, all lights come on, the buzzer doesnt stop, and my monitor shows an input voltage of 208V even though it is plugged into my 110 15a. Any clue why??? Is it just board ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
680 0 1
Latest Reply: TheNotoriousKMP_apc

Solved
Anonymous user
Anonymous user

SUA3000XLI

Looking to purchase a number of new UPS' with additional batteries to power a number of Cisco switches, Radio kit and BT equipment etc. The model recommended by a supplier is a SUA3000XLI with addition...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
977 0 3
Latest Reply: TheNotoriousKMP_apc

Solved
Anonymous user
Anonymous user

Required Input Frequency of SUA2200RMI2U

We have a SUA2200RMI2U UPS that when operational runs with an input frequency of 50Hz. We recently experienced a power outage and the UPS went onto battery and within 2 minutes our back up generator wa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1424 0 6
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Possible to change Battery is low threshold alert?

Smart-UPS 3000 RM Network management Card AP9617 I'm trying to figure out if I can change the "UPS: Battery power is low and will soon be exhausted." threshold alert. Currently it sends an email around...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
918 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Symmetra Rack display screen hang

I have a Symmetra Rack UPS. The LCD display have hang as show in the attachment. There is no respone even when i press the Esc, Enter and Arrow Key. Anyway to resolve this issues without shutting down ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
754 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Last self-test time and success/failiure stored inside the UPS?

I am using the agent and website interface to look at the UPS (Smart UPS 1500). I can see a few live statistics from the UPS (such as load) but it doesn't seem to read the self-test history from the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
853 0 1
Latest Reply: TheNotoriousKMP_apc

Solved
Anonymous user
Anonymous user

Cannot log into AP9605 card

I've received a SU700RMNET that had an AP9605 installed. I've reset the unit, used a correct cable...but it is not accepting the apc/apc username and password. Is there another way to reset the root ac...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5907 0 32
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Accessing Agent on a diffrent domain?

APC 1000 - installed the console and server software on our primary server but the second server is on another domain with the agent installed but cant access it from the primary. Is this because its o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
780 0 3
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 806
    • 807
    • 808
    • …
    • 1076
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore