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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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SURT3000XLI Internal Fault

Dear all, I am facing internal fault problem with SURT3000XLI. Whenever the UPS is powered ON it shows Internal Fault red LED & one battery charge indicator LED (green colored on extreme bottom LE...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1618 0 8
Latest Reply: wayne_i_apc

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Anonymous user
Anonymous user

problem accessing 9630 on a 1000XLI

Hi all. I have a ups 1000xli with a 9630 card. it seems I cannot access to this card neither using com nor using ethernet. I tried: 1. connecting com port with the proprietary cable but I see nothing 2...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1354 0 5
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Symmetra 16KVA Intelligence Module Fault

I have a Symmetra 16kVA Tower, and it has 2 intelligence modules built in. Just recently I started getting these: UPS: A main intelligence module fault exists. About 2 seconds later, another alert come...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5182 0 5
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

SURT10000RMXLT6U question/problem

Hey guys, I have a customer that just put in this unit in a data closet. They had a blackout for about an hour, and the unit ran until it couldn't run anymore. Needless to say, when power came back on,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
594 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

False Time On Battery Threshold Exceeded Msg ??

Hi, I have Smart-UPS 2200 XL w/ 3 battery packs that triggers "Time On Battery Threshold Exceeded" alarm 10 minutes after AC power is lost. In the last power event power was out for 2 hours yet the UPS...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3603 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Redundant UPS and graceful shutdown

Hi, I apologise if this has been asked a dozen times before but I would just like clarification on something. We have 8 servers and 4 APC 3000 UPS's They are set up redundantly i.e each server has mult...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
713 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

How can I adjust the number of battery packs on a Smart-UPS XL?

Hello, May i know if i have a external battery pack... how to I calculate how many battery pack I have? Because SUA48RMXLBP3U got 2 battery inside and I also have the 3000 XL is it total 3 battery pack...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1596 0 11
Latest Reply: Anonymous user

BillP
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SMX1500RM2U fan noise or lack thereof

As a replacement for an SUA1500, I am considering an SMX1500RM2U rather than an SMT1500, but am concerned about the fan noise, or lack thereof. I would appreciate advice from anyone with SMX1500RM2U ex...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
406 0 0

2021-06-29

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Anonymous user
Anonymous user

Powering on a SUA1000 when the power is out

I have a pair of SUA1000s (Smart-UPS 1000) that don't turn on if they are not connected to wall power. Is this normal? Page 11 of the manual at http://www.apcmedia.com/salestools/ASTE-6Z8LFV_R1_EN.pdf ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2281 0 20
Latest Reply: Anonymous user

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Anonymous user

Graphing both input voltage circuits

We are currently replacing our old Symmetras with the new Symmetra LX 8000. As we convert the units our graphs no longer show 240 volts on the input power. They only show 120 volts. It appears that onl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
653 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Server not detecting UPS

Hi all, We have two issues which I hope you guys can help with. 1. - We are having an issue with an APC SmartUPS at one of our sites - it detects the UPS in Device Manager and we can install the Agent ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1033 0 2
Latest Reply: Anonymous user

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