We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on
Cloud Connected vs On-Premise Services. Your feedback can
help us shape the future of services.
Learn more about the survey
or
Click here to Launch the survey
Schneider Electric Services Innovation Team!
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Posted: 2021-06-29 01:08 AM . Last Modified: 2024-03-13 11:27 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 01:08 AM . Last Modified: 2024-03-13 11:27 PM
I am trying to troubleshoot this UPS without success. All seems to test out fine, no indicator lights on the front, no problem with the outlet outputs, yet I am getting a solid alarm beep for reasons unknown. When we log into the UPS via the NIC card the logs show no issues or alarms. I have a SUM48RMXLB2U battery pack connected as well but the condition persists whether it is connected or not. Anyone have any suggestions or troubleshooting tips?
Model: Smart-UPS 1500 XLM
Serial Number: QS0637220129
Firmware Revision: 716.3.D
Manufacture Date: 09/11/06
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 01:08 AM . Last Modified: 2024-03-13 11:27 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 01:08 AM . Last Modified: 2024-03-13 11:27 PM
Sorry, let me clarify that...all the LED lights on the front show normal. The logs are normal as well. I will attempt to reseat the power module and see if that will fix it. I will have to schedule that after hours but will post my results...
Thanks for the Reply
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 01:08 AM . Last Modified: 2024-03-13 11:27 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 01:08 AM . Last Modified: 2024-03-13 11:27 PM
Sorry, let me clarify that...all the LED lights on the front show normal. The logs are normal as well. I will attempt to reseat the power module and see if that will fix it. I will have to schedule that after hours but will post my results...
Thanks for the Reply
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of