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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

AP9623 Smart Signaling Interface Expander

I recently came across one of these and it seems like quite a curious thing. The board looks identical to that of the AP9608 Call-UPS II SmartSlot accessory, and I noticed with great interest the prese...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
919 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

Turn on Devices attached to UPS Outlets

Hello How can i done this scenario? Consider that we have a main fuse switch to lets UPS turns on. With the PCNS could send signal to turn of UPS outlet and itself,is it true?(Is it SAFE-SHUTDOWN??? or...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1140 0 1
Latest Reply: voidstar_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC Smartups SUA750i - how to Reset the System Runtime afterfitting ne...

I please need some help:Fitted new batteries - however the Powerchute runtime calibration fails and the immediately shuts down the PC.Device Status: Battery dischargedUPS Load ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1161 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

What NMC settings determine Undervoltage condition?

One of my units (an S20 BLK) often reports an Undervoltage condition. Here's its current Overview NMC screen:As you can see, the input voltage is 115V. Here's what the Configuration/Power screen looks ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1113 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Wiring a Smart-UPS RT 5000 to a distribution panel to supply 120v to t...

We have an office that has a Smart-UPS 5000 (SURT5000XL) with a step down isolation transformer (SURT003) feeding a distribution panel. The panel then supplies 120v to the outlets in the room. I came a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1297 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Symmetra LX: How to save logs from the PowerView to txt file / log fil...

We have a problematic Symmetra LX UPS.I need to transfer the logs from the powerview to a log file so I can email it to UPS support.I tried to telnet using hyperterm and the logs I found were not the s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1005 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

Recharge time on Symmetra RM 6000?

I have a Symmetra RM 6000 with 3 power modules and 8 batteries. Earlier today, the power went out for maybe 30-40 minutes, which brought my charge % down to 44%. Based on the current rate of charging, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
649 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

RBC55 batteries Is there a mfg shortage?

Been waiting for a set of RBC55 batteries for 6 weeks. When will these be available?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
583 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Batteries Recharging time

What is Recharging time for a SURT1000XLI with 10 SURT192XLBP , also is there a formula to calculate the recharging time for different no of batteries(and/or) different ups models?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1578 0 6
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart-UPS Shuts Down Randomly

I have an APC Smart-UPS 2200 RM XL with one attached battery back that has been suddenly shutting down and taking everything attached down with it. Upon first look all lights on the front of the unit f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1395 0 2
Latest Reply: BillP

Solved
gcpljra_apc
/html/rank_icons/Crewman.png gcpljra_apc

SU1400NET Overheated

A Smart-UPS 1400 (SU1400NET) showing a normal display overheated, producing an awful smell. Only one PC was connected to it; I shut it down, turned off the UPS and pulled the plug out of the wall. I r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
761 0 1
Latest Reply: gcpljra_apc

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