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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

network access not working even though I can ping

I'm working with a an AP9618 card which was just installed in a 2200 XL UPS.I can get in through the console and I configured the IP address. Now I can ping to the device and I can ping from it.However...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
38667 0 16
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Disabling charge circuit

I Am using a 5000 unit as an inverter in my pv array system. I use a outback 80 as the battery charge controller for my battery banks. I would like to disable the charging circuit in the ups. Can anyon...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3815 0 10
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Last Battery Transfer: Detection of low utility voltage

I have the Smart-UPS RT 8000 XL.Your status is Last Baterry Transfer: Detection of low utility voltage, What does that mean?Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3363 0 5
Latest Reply: BillP

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Anonymous user
Anonymous user

Is SURTD6000RMXLP3U compatible with apcupsd?

Hi. I have been an APC client for over 8 years, and am currently researching the purchase of several SURTD6000RMXLP3U for a data center. We use apcupsd to communicate our servers with our UPSs. Is this...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1332 0 4
Latest Reply: BillP

Anonymous user
Anonymous user

SUVT display with chinese

Hi Experts, I have a problem regarding SUVT display with chinese.The customer need the display in chinese, the spare part 0J-0G-9233 was sent to customer.FSE reports the display can't display chinese...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
458 0 0

2021-06-29

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Powerchute Business Edition using short (8+3) filenames - causes firew...

I noticed when I installed Powerchute Business Edition that it uses Windows short (8+3) filenames. These values are stored in the registry. This seems harmless, but it caused my Comodo firewall to cons...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
591 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

An inverter DC imbalance exists SMART_UPS 3000 RM rack

after a power cutpower went back and one of my two ups(SMART_UPS 3000 RM) I get a loop with this messageAn inverter DC imbalance existsfollowed byThe output power is turned offPlease help I have no phy...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1199 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SURTA1500RMXL2U Inverter problems

Hello,I have a customer that has purchased many of these and the units are now showing inverter faults on about half of them. Can you explain to me what all this means. I know that these are still unde...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1255 0 3
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Problem with Smart UPS SURT6000XLI configuration

Hiour client have a problem with SURT6000XLI that The Teminal mode cannot be used when the defualt network management card is installed in UPS,. They need to remove the network card before using temina...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
565 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart UPS 3000 fault

Hi,I have been asked by a client to look into an apparent issue they have with a Smart UPS3000. Unfortunately I'm no expert with these things.The issue is that their UPS kicked in and seems to have run...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
802 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Connecting to the network port of a SmartUPS 1000

Hello --I have a SmartUPS 1000 UPS, and I have connected it to network switch/router of my home office. I have downloaded the PowerChute Network Edition software,and I am now going through the motions ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3753 0 1
Latest Reply: BillP

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