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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute Network Shutdown v4.2 VMware Virtual Appliance - IP address...

Hello, when I was deploying PCNS Appliance v4.2 I set static IP address see below, but appliance still use DHCP. Where can I change it please? VMware vCenter: 6.5 Update 01c; ESXi: 6.5 Update 01 tCGul5...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1584 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

AP9630 previous firmware request

Currently, we upgrade the firmware of AP9630 to version 6.5.0 (date: 9-june-2017), after that our Network management server failed to recognize the associated UPS. May I request the previous aos versio...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1498 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

powerchute no menu and no IP address

i installed the powerchute virtual machine on Vspherelient connecting to ESXi 6 when I first loaded up the machine it took me to a terminal screen and said I needed to agree to terms and create a user ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2666 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS voltage settings

Hi,I have two SURT6000XLI ups with the following voltage configurations:--------------------------------------------------------- Output Voltage: 230vac- Upper Bypass limit: 253vac- Lower Bypass limit:...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
12894 0 3
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Old AP9617 reset to factor default including IP address

Hi I have a old AP9617 NMC that i am trying to access. The site is over 1000 miles from where i sit and the local guy does not have the cable for serial connection. Is there a reset procedure that wi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3962 0 1
Latest Reply: B-DoubleE_apc

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Anonymous user
Anonymous user

Is there a way to silence alarms without PowerChute. I run Linux syst...

I have the SPV 550VA (BE550G) Battery backup for my Linux box. The problem I have is the alarm that sounds whenever the electric goes off. It's very easy to tell by the silence of the house and lack ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2095 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

How to enter configuration mode on Smart-UPS C1000

My new SMC1000 unit works fine, except that I can't seem to get to Configuration Mode. Pressing and holding down the Mute and Menu buttons causes the unit to go on battery power for a short while.But t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7395 0 17
Latest Reply: BillP

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BillP
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NMC error: "The maximum number of web connections has been reached"

Hi Team! I need your support to troubleshoot the issue with AP9635CH card installed on Symmetra PX250, firmware version is 6.3.2. Time to time the customer have "The maximum number of web connections ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
10096 0 6
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute Business Edition Installation Options

Can I install PowerChute on my laptop and connect to all of the UPS's on my network (not necessarily all at once!)? We have a mix of serial and USB connectivity on the UPS's. Thanks in advance.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
979 0 4
Latest Reply: BillP

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stanj
/html/rank_icons/Lieutenant_JG.png stanj

PCNS issued shutdown to VMs and ESXi within 5 seconds of being on batt...

We needed to switch the UPS from a power strip unit to a building wall outlet to see if it would remove Site Wiring Fault messages appearing in the APC logs.. When we unplugged the UPS from the powe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1078 0 5
Latest Reply: BillP

Solved
captbob2002_apc
captbob2002_apc

SURT10000 on bypass, yet using the batteries

Greetings,I recently had a SURT10000XLT fail notifying me of an inverter fault and that the unit was on bypass. My understanding was that if the unit was on bypass it would just pass the available uti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
755 0 1
Latest Reply: BillP

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