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Posted: 2021-06-29 11:28 PM . Last Modified: 2024-03-12 12:50 AM
Hello!
I have Smart UPS 3000XL with network management card 2 - AP9631
I updated the firmware network management card to 6.5 from URL:
Now I can't see menu items, responsible for managing the UPS (Shutdown, Self-Test Schedule, Scheduling, ...) in web interface of network management card (see screenshot).
What do I do?
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Posted: 2021-06-29 11:29 PM . Last Modified: 2024-03-12 12:49 AM
Hi Oleg,
To be sure, I just downloaded the file I linked you to and it was correct:
I uploaded it to one of my SmartUPS and it put the proper image on (which can be found under About --> Network in the web UI):
From your first image it shows that "sy" is currently loaded on your UPS - perhaps you have multiple firmware files saved on the machine you were pushing the upgrades from?
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Posted: 2021-06-29 11:28 PM . Last Modified: 2024-03-12 12:50 AM
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Posted: 2021-06-29 11:28 PM . Last Modified: 2024-03-12 12:50 AM
try the drop down for Control
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Posted: 2021-06-29 11:28 PM . Last Modified: 2024-03-12 12:50 AM
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Posted: 2021-06-29 11:28 PM . Last Modified: 2024-03-12 12:50 AM
Hi Oleg,
From your first picture, it looks like you've installed the application version "sy". This is the firmware version for Symmetra LX UPS's, and will not work with a SmartUPS. You'll need to download the "sumx" file, which you can get here: ftp://restrict:Kop$74!@ftp.apc.com/restricted/hardware/nmcard/firmware/sumx/650/apc_hw05_aos650_sumx...
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Posted: 2021-06-29 11:29 PM . Last Modified: 2024-03-12 12:49 AM
Hello, Matt!
see link in my first message.
link on this page same with your link
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Posted: 2021-06-29 11:29 PM . Last Modified: 2024-03-12 12:49 AM
Hi Oleg,
To be sure, I just downloaded the file I linked you to and it was correct:
I uploaded it to one of my SmartUPS and it put the proper image on (which can be found under About --> Network in the web UI):
From your first image it shows that "sy" is currently loaded on your UPS - perhaps you have multiple firmware files saved on the machine you were pushing the upgrades from?
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Posted: 2021-06-29 11:29 PM . Last Modified: 2024-03-12 12:49 AM
Matt, thank you very much!
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