PowerChute Business Edition console configuration differs from web interface

[Anonymous user]

I've recently set up PowerChute Business Edition Agent, Server and Console on a Windows 2012 R2 server, connected to a single APC Smart-UPS 2200.

Currently the only goal is to get email notification of power failure.  I don't care about automatic shutdown at this point.

Install went fine, but I am noticing a difference between the email settings as viewed on the PowerChute Business Edition Console application (v 9.2) and the settings as viewed on the web configuration (running at localhost:6547).

I initially configured the email notification settings through the PCBE Console application.

-- In the PCBE Console application, when I click Tools / Change Configuration Profile / E-Mail/Paging Settings, the information I entered shows up as expected (SMTP Server, From E-Mail, To E-Mails, etc).  Clicking "Test" properly sends emails as expected.

-- In the web interface to the PowerChute Server / Agent at localhost:6547 (launched by right clicking the Hostname and choosing "Properties" from the PCBE Console application), under PowerChute / E-Mail Settings, all the fields are blank.  I have tried (in the Console application) right-clicking the Hostname / Reapply Configuration Profile (thinking this would send the configuration to the Agent), and nothing changes.

Are these two sets of configurations separate?  Will I receive email notifications in the event of a power failure or do I also need to set up the Agent via the web interface instead of or in addition to the Console application?

[B-DoubleE_apc · Accepted solution]

Hi Donald,

The Agent and Console have two separate configurations. Typically, customers will use the Agent configuration if they only have one instance of PCBE (and not even install the Server and Console), and the Console configuration if they have multiple Agents that the console is monitoring.