APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user

SURT5000RMXLT not charge external batteries, why?

Hi There! I have here on site SURT5000RMXLT with two external battery bag but even all led's indicate correctly in main unit it's look that my external batteries are not charged. In outage situation I ...

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775 0 1

Latest Reply: BillP

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Anonymous user

cannot add devices :((

Hello together, I installed the APC PowerChute Business Edition Deluxe on 4 Servers. On one of the servers I also installed the PowerChute Server. I use the newest software release. I can only add the ...

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1394 0 6

Latest Reply: BillP

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Anonymous user

SMT2200RM2U Rack Mount - 2 Post Rack

Hello, Can someone tell me whether the SMT2200RM2U can be mounted on a two post rack with the hardware that ships with the unit? The unit ships with rails for use in a four post rack and the documenta...

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2002 0 3

Latest Reply: BillP

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BillP

Smart-UPS RT 5000 XL Network spikes during SNMP monitoring

Hi, We are experiencing random "high collision" events logged by our HP Procurve switches on the Smart-UPS RT 5000 XL ports while the UPS is being SNMP monitored - these take the normally idle port up ...

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1459 0 6

Latest Reply: BillP

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Anonymous user

Can't login Smart-UPS 1000 via serial console

I can't login Smart-UPS 1000 to set configuration. Try below username/password 1. apc/apc 2. apc/ (blank) 3. administrator/ (blank) 4. administrator/administrator 5. admin/ (blank) ............... But ...

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2542 0 4

Latest Reply: BillP

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Anonymous user

UPS Batteries

Hello Guys. I'm not that experienced with UPS systems. We have a APC Smart UPS 500, and we have added in an extra battery pack. Bringing our battery total to 3, does the UPS need to be re-calibrated or...

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875 0 4

Latest Reply: BillP

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Anonymous user

750xl shuts off by it self

I have a 750xl with an external battery pack. unit seems to work fine when it is on. Tested the unit with the plug remove to run on battery power only and it seems fine also. First I thought it was my ...

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659 0 1

Latest Reply: BillP

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Kurt_apc

Fault Event Output low Voltage - UPS stopped supplying power

Last night our generator kicked in for a few minutes. At the same time the UPS cut power to our equipment. Normally the UPS works fine when the generator is on so I'm not sure what happened this time. ...

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911 0 1

Latest Reply: Kurt_apc

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Anonymous user

Can I use a BX 1500LCD without the battery pack?

I have a ruptured battery. The UPS was working in non-battery mode and with the beep disabled. Tonight I opened it up to see what kind of battery I need. One of the two batteries in the pack is rupture...

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934 0 2

Latest Reply: Anonymous user

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Anonymous user

Can you use a UPS as a battery pack without mains ??/

Hi there, Thanks for looking at my first post 🙂 I am going away at the weekend and was trying to work out if a APC Smart-UPS 1500 can be used without plugging it into the mains. The reason i ask is i ...

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2887 0 3

Latest Reply: BillP

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GurliGebis_apc

Battery time not as expected on new UPS

Hey, Yesterday, I bought an APC SMT1500RMI2U for my rack, and it seems to be working fine. The load is around 150W, so according to this page, it should give at least 1½ hour of battery time: http://ww...

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658 0 1

Latest Reply: Anonymous user

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