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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Which battery should I replace? Smart-UPS VT 40 kVA

Hi, My company has a Smart-UPS VT 40 kVA and this morning it started reporting a failed battery. There are 16 batteries in the device and I was just wondering how I would go about finding the faulty on...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1669 0 3
Latest Reply: upsguy_apc

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simonbrads_apc
Crewman simonbrads_apc

Can I replace the battery with a higher capacity model?

Hi all, Quick question. I have a Smart-UPS 1000VA LCD, which uses the RBC6 battery. Is it possible to replace this battery with the 1500VA RBC7, to effectively upgrade my unit to a 1500VA? Thanks, Simo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1619 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Power failed and now we cant connect to the batteries

Trying to log into the PBE server software, put user name and password in, then I get a pop up message saying "Could not connect to the APC Powerchute business edition server. Make sure the APC PBE ser...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1243 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Strange brownout issue only with some servers

Currently have two 5000 units each in differnt racks. We just suffered a very brief brown out and I had 3 of my servers reboot when the APC unit switched over to battery for less than a second. Each se...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1472 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Overloading a Back-UPS Pro 1500

Hello everyone, had a quick question about overloading a Back-UPS Pro 1500. The unit has a capacity of 865 watts / 1500VA. At max usage, it'll run 4min. Is it safe to double it's capacity (2x 3560 V2 s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
866 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

Power leakage question of Smart-UPS RT 3000 XL

I am the user of Smart-UPS RT 3000 XL with one external battery (Position: Tower, Firmware Revision: 450.15.W), it connect two HPUX A500 servers and two disk arrays. Currently, I found out that the pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
517 0 0

2021-06-30

Solved
BillP
Administrator BillP Administrator

SUA1000RM2U battery replacement

are the batteries on a SUA1000RM2U hot swap? i would like to avoid having to shutdown the UPS if possible.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1412 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

VLAN DHCP Problem

Hello, in our Company we are adding 21 new APC UPS 1500 with an NMC 2 Model Number: AP9630 My Problem is now about there DHCP connection. I try to describe the problem as good as possible. At our sites...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1511 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SU1400RMXLNET rear connector / terminator

Looking for suggestions on where to source the external battery terminator plug for a su1400rmxlnet. Another thread suggests the part number is 870-7017. Terminator pictured in the unit below. Two call...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1299 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Matrix 5000 SmartCell XR

Hello all, I have a Matrix 5000 with a SmartCell XR, the one with the 4 big car style batteries in it. I had a "battery needs replacing" signal on the controller just after replacing the batteries. I r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1209 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

how to reset critical message ??

We have 5KVA UPS, we got a message few hours ago 1 Critical Alarm Present ?Input Voltage Or Frequency Cannot Support Bypass the voltage was above bypass setting voltage but now it goes down and back ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1371 0 3
Latest Reply: Anonymous user

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