Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

Delete Client from PowerChute Network Shutdown Clients Configuration

How can I delete a connected client from the PowerChute Network Shutdown Clients Configuration on the APC UPS? I can add a new Client, but I can't delete any.I entered an incorrect IP of from another U...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1627 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Symmetra LX XR Frame Error Code E6...?

We just got and plugged in an extension to our Symmetra LX, the XR extension...The Symmetra recognizes it in that it shows 5 times the run time it did before, but the XR is blinking 02 then E6, then 02...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1193 0 2
Latest Reply: EZ_Button_apc

Solved
Anonymous user
Anonymous user

UPS serial with third-party software connection

We wonder if it is possible manage data from the UPS serial with third-party software.In fact, when back-up battery life is running low without the AC being restored, we need to do some shut-down ope...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
845 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart UPS 2200 as additional batteries??

I have two Smart UPs 2200 currently they support one server each and I dont have any UPS software installed at all for shutdown or monitoring software or connection cables as they came "second hand" If...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
742 0 1
Latest Reply: Erasmus_apc

Solved
BillP
Administrator BillP Administrator

PowerChute Personal says the estimated battery time remaining is < 1 m...

Hello, I seem to be having a problem with either my UPS or the PowerChute Personal Utility. It explains that I have < 1 minute of estimated battery time with 39% charge (as of right now) and an esti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2834 0 2
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

Can I safely connect 5 SU48RMXLBP with 5 SUA48XLBP packs with an SUA30...

I have an SU2200RMXLNET UPS with 5 SU48RMXLBP battery packs. I also have a new SUA3000XL UPS with 5 SUA48XLBP battery packs. If I wanted to extend the run time on the SUA3000XL, would it be safe/advise...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1365 0 7
Latest Reply: Anonymous user

BillP
Administrator BillP Administrator

NMC 2 loses connection to UPS when switching to battery power

Hello, I have a NMC 2 AP9630 connected to a SMX750i. When the UPS switches to battery power the NMC loses connection to the UPS with a "Lost the local network management interface-to-UPS communication"...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
504 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

How to properly configure servers and storage array shutdown during po...

Hello!As far as I understand, to turn off the servers I need to install and configure PS Network Shutdown on each of the servers. But there is no way to turn off the power of storage arrays. On the oth...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1109 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS Password

I have a 5000VA UPS on a remote site, I think the network card is an AP9619. I am unable to access this UPS with the username and password I have?. Is there someway of breaking into the UPS remotely?. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1918 0 1
Latest Reply: Erasmus_apc

Solved
Anonymous user
Anonymous user

PCNS and NMC2 settings for shutdown VM vCenter

Good eveningI wanted to request information about the settings to be applied on an NMC2 and on the PCNS appliance to shutdown the VMs in the VMware environment when the battery runtime is approximately...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2427 0 3
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

Smart-UPS in web console, but not available in server console

I'm using a Smart-UPS RT 1500 with a Network Management Card AP9617. The UPS has an IP, I can connect to the web console, however when I go to add it to the Server Console or an Agent, it simply can't ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
859 0 1
Latest Reply: Erasmus_apc

  • « Previous
    • 1
    • …
    • 553
    • 554
    • 555
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore