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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Andy_K
Crewman Andy_K

Firmware for Smart-UPS with AP9619 NMC1

Hello, we have three Smart-UPS RT 5000 RM XL that we bought in 2008 and are still working fine: Of course we changed the batteries every 5 years or so. 🙂 Around 2015 though we lost Web access bec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1447 0 4
Latest Reply: Teken

Glennknes087
Glennknes087

Ups smart ups c 1500

Hi any help on getting my ups to work
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
533 0 1
Latest Reply: Teken

Solved
CCTV
CCTV

Galaxy VS (GVSUPS50KB4D) Fails to Boot - "An error occurred while boot...

To the Schneider Electric Technical Support Team, I am experiencing a critical issue with a Galaxy VS UPS, model GVSUPS50KB4D, serial number QS2102180333. The unit fails to boot properly and displays t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
708 0 2
Latest Reply: CCTV

Pheeeeeeeeeeellm
Pheeeeeeeeeeellm

Forward logs from PCNS to SIEM

Hi All, I hope all is well. We have a PowerChute Network Shutdown virtual machine - OS: Linux Centos - Software version: 4.4.1. Is there anyway to forward syslogs to our SIEM from the Linux server (no...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
277 0 0

2025-03-04

daaave
Crewman daaave

SMX1500RM2UCNC Alarm state: Replace Battery

Re-posting this question, because in the previous thread, someone pointed out that I had posted the wrong model number in the subject, so I edited the subject and somehow that seems to have locked t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1694 0 6
Latest Reply: forum_forum

scottor
scottor

SMC1500C shows battery replace date prior to manufacture date?

Hi all, Not sure if this is a common issue, but I decided to try SmartConnect for the first time and hooked a few already-installed SMC1X00C series UPSes to the network, signed up for an account, etc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
545 0 1
Latest Reply: Teken

7h31ll3g4l
Crewman 7h31ll3g4l

register on smartconnect APC SMT750I

hello everyone how can I register my APC SMT750I model I don't have the qr-code and the serial number is written differently... but does this model support remote control? thanks NB: I posted some ph...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
774 0 3
Latest Reply: Teken

stanj
Lieutenant JG stanj

PCNS Client Removal from NMC is not working

I have PCNS v5 installed on two ESXi servers. We have 2 APC UPS , called UPS3 and UPS4 Our first setup was redundant - split the ESXi Servers pwr supplies of each host to two of the UPS. I configured...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
302 0 0

2025-03-03

jwood.ok
Crewman jwood.ok

Firmware upgrade fails "UPS state is not compatible"

Hello all, I have multiple new UPS's, in particular, these are SMX1500RM2UC's. A couple of them say in smartconnect that they have firmware upgrades, but when I try to do them, they say to Check UPS S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3442 0 6
Latest Reply: ben_ecobat

j-gray
Crewman j-gray

SmartUPS 1500 missing info in NMC gui

We have a SmartUPS 1500 that's missing info in the NMC gui. It's not reporting the UPS model (blank), and the UPS and Outlet Groups menu items are missing from the Status drop-down menu along with othe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
620 0 1
Latest Reply: Teken

do1212
do1212

SRT8KRMXLI - bypass max. 16A?

TLDR: Is there a way to prevent the UPS to draw more than 16A even if in bypass mode? yesterday i had some bigger trouble installing a new UPS Note that this is a german installation, so the 8kVA onlin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
461 0 0

2025-03-02

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