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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Network Issue

Hi Everyone, I am currently setting up my UPS so that I can navigate by host name rather than IP. When I type in the hostname- it does not resolve to the IP. Could you please advise why it isn't work? ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1480 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Symmetra communications issues

I have a SY12KEX and cannot get my main unit to communicate with our extended unit. The cable appears to be good but it just says E7 and every so often the main unit detects the batteries then after a ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6025 0 30
Latest Reply: Anonymous user

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BillP
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SNMP OIDs for Symmetra 16K

How can I use SNMP to determine when there is a power module failure with a Symmetra 16K? The Diagnostics web page shows: - UPS Status is On Line, Alarms Present, Power Module failure - Power Modules: ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2457 0 4
Latest Reply: BillP

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Anonymous user
Anonymous user

Unable to power new UPS devices on

Hi, We have recently purchased 2 x Smart-UPS RT10000 and 1 x Smart-UPS RT7500 and all devices are experiencing the same problem. Electricians have verified that there is power going to all 3 units, how...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1362 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Firmware Updates - what do I need and How Do I Install it?

We have a SMART UPS-1500 with Firmware Revision: 601.3.D. The NMC IS: Model Number: AP9617 Hardware Revision: A10 Application module information Name: sumx Version: v2.1.0 APC OS(AOS) information ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3258 0 7
Latest Reply: BillP

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Anonymous user
Anonymous user

expansion advice

My current situation is, I have (2), 3 year old SU1500's. Both are at their limit, and 1 also has a replace battery notification just showing up on it. I need to add a few more servers that would proba...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1305 0 11
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

DLA1500 Vs. SUA1500

I found myself in the market for a smart-ups, and i purchased one last night from a vendor in Florida I was under the FULL impression it was a SUA1500 however as ive looked at the shipping invoice onli...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3077 0 13
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

9618 Card Install

Hello, Is it possible to install the 9618 Management Card without powering down all the servers? I currently have the UPS MOdel# SURTA3000XL Thank you, D
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1061 0 4
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Management Card

Hi Everyone, I currently have a UPS system (Model # SURTA3000XL) and I would like to add a management card so that I may monitor the UPS system via ethernet as well as signal servers to shutdown via et...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
745 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Which version of PowerChute? dual-psu

We have a rack of about 9 servers, all of which have dual power supplies, there are 2 UPS in the cage. Each server connects to both which in turn connect to separate power lines. Due to this, what is m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
668 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Port is not responding

Hello ! I have smart ups 750 XLI and extended run battery pack SUA24XLBP. Portabel pc BENQ JoyBOOK S53 . I connect the UPS'port in usb portabel pc'port. software PowerChute business edition basic . I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1181 0 6
Latest Reply: Anonymous user

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