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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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Best Practice: Load operating levels?

I have a new SURTD5000RMXLT-1TF5 with three battery packs that's running around 75% load (68% or so when the connected equipment is idle). I'm getting the expected run-time, but the load is a bit highe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
706 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Connecting Serial Cable UPS shutting down

Ok, just want to make sure I am not crazy here. I plugged a serial cable on the back of a Smart-UPS 1400 to use to communicate with some software on a laptop in one of my racks. When I plug the DB9 ser...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3142 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

PCBE 7.0.4 Power Event Summary

I recently checked the Power Event Summary for the APC SmartUPS 1500 and found it empty. We have had several power events, but nothing shows up. I even extended the date range out to a year and still r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
774 0 2
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Reveiving these notifications in e-mail "System: Detected an unauthori...

We use APC SmartUPSs with network management cards and Mangaged Switched PDUs. Frequently, I get these messages in my e-mail. I cant seem to find the root cause for these notifications so we can stop t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1344 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC Smart 1500 SC - buzzing whilst on battery - normal?

Hi I just wanted to ask, is it normal for the Smart 1500 SC to buzz when on battery? It's quiet otherwise. More importantly, I noticed the server power-supply also emits a similar buzzing when the ups ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1498 0 9
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Problems with Power Chute plus reload

We have been running the Power Chute Plus software for years just great on an old Windows 95 machine connected via RS232 cable to a Smart UPS 1400 with no problems. That computer died so we have tried ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
673 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Cannot resolve the host name

We are using PCBE Basic 7 and have a new server installed with 2 NICs. When we try to discover the UPS the discovery says "cannot resolve host name". We know the communication is OK because the softwa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
710 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

PowerChute Business Edition Deluxe - FAILED TO ADD xx.xx.xx.xx??

Running PowerChute BE Deluxe and it can only find the one UPS on the Win2k3 server that it runs on. How do I fix this? I have a dozen other Smart UPS's. It "sees" a couple of them on the subnet, but so...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
782 0 2
Latest Reply: Anonymous user

BillP
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Need Software help

We have about 26 Smart UPS 1000 battery back ups in all our closets .When its all said and done we will prob have over 50 of these .We just bought the network cards for these .What is the bestway to mo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
364 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

unable to download APC powercenter personal edition.

any idea why the FTP is not found for the personal edition???
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
561 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

PCBE or PCPE for Smart-UPS 1500 on VIsta?

I have a Smart-UPS 1500 (SUA1500) and I am unsure if I should use PCBE or PCPE. I cannot find any documentation that indicates if the SUA1500 is supported in PCPE. If PCPE is supported, I can't find an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
495 0 1
Latest Reply: Anonymous user

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