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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

PCNS Clients Connected to SU5000I with AP9617

Hello, I've encountered a problem with PCNS on Windows 2000 Server OS. I can't remove +" Turn off the UPS after the shutdown finishes ".+ Whenever i untick > apply, it will automatically re-tick whe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
973 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

PowerChute Network Shutdown for Windows problem

Hello, we have 3 APC UPS with network management cards. I'm tring to install PowerChute Network Shutdown for Windows but when I got to the finish it says: Registration Results Could not confirm suppor...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
829 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Files are locked when trying to reinstall APC PCBE Deluxe

We have a Windows 2003 Server that has a SMART-UPS 1000 on it. The APC PBE agent is stuck on "starting." We had to set it to "manual" instead of "automatic" because it was keeping us from remoting into...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
912 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

firmware update for ap9619 from linux

I'm trying to find the latest firmware files for an ap9619, which I understand to be a 'network management' card - 'nmcard' (as opposed to the 'web management' card - 'webcard'). I've dug through the f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1506 0 3
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Software for multi. installed systems

I am sure this has been asked and I will continue looking. I have 23 standalone/rack mounted UPS systems all with Network monitoring cards (ap9617) What software is out there that will watch all the s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
676 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SURTA3000XL default UN/Password or Password Reset

Purchased a used SURTA3000XL and was assured the passwords were default. However, I'm unable to log in with the given credentials. I am connected serial and I get the Username prompt and Password pro...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8112 0 6
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

AVR Trim "ON" for 2 day now

Hi, I have 2 UPS (Smart-UPS 1500) plugged into the same circuit, for some reason 1 of them is detecting a high voltage input and switched to trim mode (AVR Trim light on) while the other one is acting ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2172 0 5
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMT-1000 / AP9630 UPS Status Inconsistency - UPS Battery Replacement D...

Hi, I am not sure this is a UPS or an NMC issue so I thought I'd ask the question here. I have an SMT1000 on f/w revision level 7.1 (ID17) with an AP9630 NMC2 on f/w rev level 6.5.6. I just replaced ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
521 0 0

2021-06-30

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SRT3000xli - Shutdown menu is not visible

Hello I bought a new SRT3000xli that will replace a SURT3000XLI. I have a strange issue. In menu path "Control -> UPS" I cannot see "shutdown" menu items. I have only: No Action Turn off with delay ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
468 0 0

2021-06-30

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Environnement card features recommandation

Hi everybody, I'm new here and I would like to know your recommandation. I'm looking for a smart UPS who can deliver about 20 AMP on 240V. What I want to do is add a management card plugged with a temp...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
399 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

SRT2200XLI In UPS Initiated Bypass

Hello,I have an SRT2200XLI UPS that i bought last month. The standard everyday load of the UPS is approximately 500VA (according to the little screen in the front).Today it started beeping continuously...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2228 0 1
Latest Reply: BillP

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