Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

Advice on extending run time

Afternoon AllI am in regional QLD and we have a small data centre which is a demountable building (that part is important bear with me), we have three racks and 3 Smart UPS 3000's as our UPS's devices....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2765 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Replacement Front-Panel Clips for SUA750XL, SUA1500, SMT1500?

Thanks to the great support here, I've got a new-to-me lot of various SmartUPS units recalibrated and mainly running smoothly for when the winter storms cut the power here at the house. Unfortunately, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1346 0 1
Latest Reply: mitsmith_apc

Solved
BillP
Administrator BillP Administrator

SMX3000 + SMX120: Which battery failed?

Hello, we do have an SMX3000RMHV2U. About half a year later we added one SMX120RMBP2U. Now we are going to add another one. Question:The SMX3000RMHV2U got an indicator that shows us that we need to rep...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1825 0 1
Latest Reply: MarkC_apc

Solved
BillP
Administrator BillP Administrator

SURT10KRMXL + SURT192XLBP => Giving me grief

SURT10KRMXL + SURT192XLBP The unit has started throwing low battery alarms, yet when I measure the battery voltages (8 cartridges in total) they appear to be within spec. 107 108 108 108 108 107 1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1125 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS x 2000 critical - Voltage exceeds... A battery charger fault...

Good Day and thank you for your time, I have a UPS that I monitor in a remote location. I can dispatch a tech to perform maintenance but I cannot perform much troubleshooting without them. With that...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2284 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart-UPS SRT 8000 - Alarm Bypass Not In Range : High Voltage

We just installed this unit next to a SRT 10000 we have. I am getting the critical Alarm Bypass not in range ; high voltage When I powered it up on the UPS console screen I had a choice of 208 or 240v...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2778 0 4
Latest Reply: mitsmith_apc

Solved
Anonymous user
Anonymous user

Old 3000XL fault

I've an old Smart-UPS 3000XL, perfectly working.I've turned off the unit for a while (because I moved on another room), then turned on.Now, this is the error. https://www.youtube.com/watch?v=N7jtXSHgnt...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1266 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

208/120 volt supply vs 240/120 volt supply

I have an older APC UPS model number SYAF16KRMT currently connected to a 208 volt feeder. I would like to know if the current connection without modification could be powered in an emergency situation...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2001 0 4
Latest Reply: mitsmith_apc

Solved
nghiatran2805_apc
Ensign nghiatran2805_apc

apc2200 fault , over load

help me ! i check mian apc2200 . irf 3710 dead and ic 18 like picture ! who? can replaced it?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1574 0 2
Latest Reply: nghiatran2805_apc

Anonymous user
Anonymous user

SURT10000XLT Run-time calibration

SURT10000XLT, SN:NS0623003696 Rack mount unit with 4 XR battery cabinets, with a total of 10 recently replaced RBC44 battery modules. The unit is not reporting the correct run-time. It's backing up so...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1057 0 0

2021-06-30

Solved
BillP
Administrator BillP Administrator

Site Wiring Fault Exists Message

I have an interesting situation. I have two Smart-UPS SMT750RM2U UPSs with AP9630 management cards (with current firmware). They are both plugged in to the exact same outlet and that outlet is the onl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1205 0 1
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 423
    • 424
    • 425
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore