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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

SMTP alerts no longer working

Long post incoming.... I have a few Smart-UPS RT 6000 RM XL systems on my network that I have configured to send email alerts via a user/mailbox hosted in Office 365. This was working great, however af...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2073 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

PowerChute behavior during battery

I will soon install SRT3000xli + 2 battery pack SRT96BP + AP9631. I have a question about PowerChute behaviour during calibration. How it will consider the status of UPS? It will see that UPS is "on b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
828 0 1
Latest Reply: BillP

Solved
BillP
BillP Leader

Runtime Exceeded not always trigger

hi APC, I get a problem that the two APC Smart X 3000 UPS with management 2 running in redundancy mode. I set a bat file in Runtime Exceeded, but not always can trigger the bat file configured in Runti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1107 0 2
Latest Reply: BillP

Solved
BillP
BillP Leader

Cannot connect to vCenter Server. PowerChute may not be able to issue ...

I get "Cannot connect to vCenter Server. PowerChute may not be able to issue commands to Virtual Machines or Hosts." everytime I do updates and have to restart the vCenter Server. Usually I have to go...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1399 0 1
Latest Reply: BillP

BillP
BillP Leader

Fault on SMX2000RMLV2UNC that is not being reported via the AP9631

I have a SMX2000RMLV2UNC that was purchased in April of 2017. There is a current "Fault State: Backfeed Relay" alert on the LCD screen of the UPS, with a constant audible alarm and a message to contac...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
740 0 0

2021-07-08

BillP
BillP Leader

Symmetra PX 3 Network management Card

Where can I find the older firmware 6.0.8 of Network Management card2 (AP9635) for Symmetra PX 3???
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
574 0 0

2021-07-08

Anonymous user
Anonymous user

Login to web interface not possible Smart-UPS On-Line - SURTD5000XLI ...

Hello Everyone, Since today the UPS of one of our customers doesn't allow login to the web interface any more with the error 'The Application Is Incompatible With This APC OS' I've taken the liberty ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1104 0 0

2021-07-08

BillP
BillP Leader

powerchute getting error "Failed to take host out of maintenance mode"

Hi, The powerchute keep getting error " Failed to take host out of maintenance mode" after auto shutdown. All the vm machine and host already up and powerchute able to connect to vcenter however it kee...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
622 0 0

2021-07-08

Solved
Anonymous user
Anonymous user

No UPS Found - AP9631

I recently installed the AP9631 into the SMX1500RM2U Smart UPS. I reset the NMC2 card since it was purchased used and logged into the Webui but was disappointed that my UPS wasn’t found. Assuming I mig...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1438 0 2
Latest Reply: BillP

Solved
BillP
BillP Leader

Powerchute upgrade from 9.1.1

Last year we purchased a license for Powerchute Business 25-node Deluxe. The CD we received contains v9.1.1. I want to upgrade to v9.5 but the Downloads on APC's website contain only the 5-node edition...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1449 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Powerchute personel will not install

I have had a ES 700 for a number of years and had powerchute installed. Some time ago it stopped communication with my PC. I uninstalled the software and now it will not reinstall. It hangs and status ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
846 0 1
Latest Reply: BillP

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