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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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khenning
/html/rank_icons/Crewman.png khenning

PC 9640 telnet prompt is BM

Good Day, We just received new APC 9640 network cards and we plugged the first one in. Using teratem to connect to it and when we are connected the prompt says BM instead of apc for logging in. Is the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3121 1 1
Latest Reply: Matt-B

Solved
smallfish01
/html/rank_icons/Crewman.png smallfish01

How to upgrade PDU 7921 firmware?

Hello, I have APC 7921 PDU,and I'd like to control power from remote, for example I need ssh to PDU and running command to On/Off outlet, but now when I telnet/ssh to PDU, only have control console and...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2918 0 3
Latest Reply: Matt-B

Solved
Anonymous user
Anonymous user

Event - Battery needs replacement. Order replacement battery, APCRBC14...

Hi We replaced the APC Battery on our Smart-UPS SRT 6000 back in May which the UPS acknowledged but we don't seem to be able to clear the critical alarm on the front home screen of the UPS Network Mana...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
16901 0 3
Latest Reply: jandr

mswlogo
/html/rank_icons/Crewman.png mswlogo

SMT1500C poor runtime?

I installed a SMT1500C to keep my Blink cameras up during loss of power. Spec says 50 watts for 5 hours. I'm using less than 25 watts and the unit states 24 hours+ run time and it Shutdown in 6 hours. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1154 0 2
Latest Reply: mswlogo

gellenb
gellenb

Data log showing wrong frequency on output

I have a SmartUps rack 2200 that is randomly showing the wrong output frequency. I'm not at the UPS when this happens so I don't know if the log is wrong, or if the UPS is running at the wrong frequen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1001 0 0

2022-04-24

perrorist_apc
/html/rank_icons/Ensign.png perrorist_apc

Flat battery alert

I have a Smart 1500VA UPS that I bought in 2015. The alert is saying "Warning battery / Connect battery". The battery level appears to be zero. Assuming that is correct, power is still passing through,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
761 1 0

2022-04-23

geraldoleonardo
/html/rank_icons/Crewman.png geraldoleonardo

APC PDU AP7911A is not showing any reading in web UI

Everything else looks fine with the APC PDU AP7911Ahttps://www.apc.com/shop/us/en/products/Rack-PDU-Switched-2U-30A-208V-16-C13/P-AP7911A I have couple of devices plugged in alreadybut i do not see any...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2228 0 4
Latest Reply: geraldoleonardo

naoliv
naoliv

SURT10000XLT firmware

Hi, We have 3 Smart-UPS RT 10000 XL (SURT10000XLT), supposedly identical, but with different firmwares: 2 units are with firmware apc_hw05_aos_611/apc_hw05_sumx_611 and 1 unit apc_hw05_aos_606/apc_hw05...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
991 0 0

2022-04-18

lanman1
lanman1

Help finding old firmware

Hi, we have a symmetra LX 8k single phase with AP9631 that we just upgraded to 7.0.4 firmware and it broke all our SNMP monitoring. I'd like to roll back to 6.5 but can't seem to find the firmware pac...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
864 0 1
Latest Reply: RiordanBabbitt

Solved
stevendt
/html/rank_icons/Ensign.png stevendt

Install PCNS on Hyper-V (core)

Hi, I want to install PCNS v4.x on a server running Hyper-V 2016 (core). This is a stand-alone server, i.e., not clustered. When I read the installation instructions, they advise that . . . "The Remote...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1610 0 2
Latest Reply: stevendt

rgaddie
rgaddie

AP9631 - SNMP works but Web and SSH stop working

I have an SmartUPS 2000 w/ 9631 that web/ssh access stopped working. Tried resetting the network card, no change. I replaced the AP9631 card in the UPS and was able to access the web initially to confi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
643 0 0

2022-04-15

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