Send email no longer supported using gmail

bohemianguitarguy · ‎2022-08-02

I have the APC 1500 Smart UPS with SmartConnect and the PowerChute Business Edition server edition 9.2 Build 604. I had configured the email to use Gmail to send me notifications when there were any power outage issues to my personal email, which had been working fine up until May 2022 when Gmail turned off the less secure app feature, which was needed for PowerChute to send the notifications. Now, due to more secure login requirements, Power Chute cannot login as a third party app into Gmail and send the notification. I use my UPC for my home office and it is just connected using the Smart Connect to my workstation.

Are there any other options to use PowerChute to configure email notifications? What other options are there if you don't have an smtp server?

bohemianguitarguy · ‎2022-08-23

I finally did figure out the solution to this issue. You can still use Google to send notifications thru the PowerChute app even though Google disabled the less secure app feature in May 2022. You first have to setup the 2FA on your Google account. Then you can setup an app password. Under security after you have setup 2FA, look for App Password. There are a few simple steps to setup the App Password, which will generate a unique password for the particular app you are using that would want to send email notifications thru Google. In the app just using the same gmail smtp settings you were previously using and then put in the unique app password that Google generated. This worked like a charm and now Google is once again sending email notifications thru PowerChute. I have my self-test setup to run every 14 days and the emails come thru successfully every time.

Hope this information helps anyone that runs into this same issue.

See Answer In Context

bohemianguitarguy · ‎2022-08-23

I finally did figure out the solution to this issue. You can still use Google to send notifications thru the PowerChute app even though Google disabled the less secure app feature in May 2022. You first have to setup the 2FA on your Google account. Then you can setup an app password. Under security after you have setup 2FA, look for App Password. There are a few simple steps to setup the App Password, which will generate a unique password for the particular app you are using that would want to send email notifications thru Google. In the app just using the same gmail smtp settings you were previously using and then put in the unique app password that Google generated. This worked like a charm and now Google is once again sending email notifications thru PowerChute. I have my self-test setup to run every 14 days and the emails come thru successfully every time.

Hope this information helps anyone that runs into this same issue.