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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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ETCO
/html/rank_icons/Crewman.png ETCO

Data cetnter server E-mail notifications problem

Dear All, We have a Data Center server that had been updated about 3 months ago to 7.8.1 About three weeks ago we had a problem that the server didnt send notification E-mails, when we reboot the serve...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
654 0 0

2022-06-26

Jerry.Mersel
/html/rank_icons/Crewman.png Jerry.Mersel

MEASURED_PEAK_LOAD units returned

Hi: I am a HPC IT admin. I have a task to retrieve the amount of energy used in our data center and than to follow some steps if the amount is greater than a certain number. I found that th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
600 1 0

2022-06-26

Solved
Anonymous user
Anonymous user

Input Current for SRT10KRMXLI

Hi, Can someone advice me what is the input current required for SRT10KRMXLI UPS? We have 3 phase 20amps, does it sufficient for this model of UPS? Thank you.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2261 0 5
Latest Reply: TellItLikeItIs_apc

EPSO
EPSO

AP9212 Factory Reset

Hi,I have acquired and old MasterSwitch AP9212, for which I don't have the System password. I can talk to it via the serial interface but can't change the system details. I believe it's possible to g...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
570 1 0

2022-06-24

STB
/html/rank_icons/Crewman.png STB

After Upgrade AP86xx series PDUs we lost the metering functionality

Hello, we upgraded our 50 PDUs from Type AP8653 to version 6.9.6 because of the Ripple20 security issue, using the recommended package provided by SE for that. After the upgrade we lost on several PDUs...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
655 1 0

2022-06-24

Scottms
/html/rank_icons/Crewman.png Scottms

Galaxy vx modbus wiring

1.) I am trying to integrate the UPS into an JACE, and i'm having trouble getting the modbus to talk. just trying to verify the wiring. The wiring diagram is labeled TXD= 0/1/grd & RXD= 0/1/com, bu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
656 0 0

2022-06-23

bransoncreek
bransoncreek

Backdoor password

I am needing the backdoor password for two AP9606 unitsJA0204008381JA0122006045 Thank youCody
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
862 0 0

2022-06-22

Solved
tracyCheAsta
/html/rank_icons/Crewman.png tracyCheAsta

Unable to update firmware v15.0 from https://smartconnect.apc.com - Ch...

UPS NAME SCL500RM1UC MODEL NAME Smart-UPS 500 The current UPS state is not compatible with running a firmware upgrade, please check the UPS Status page for more information. For example, c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
9617 2 17
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC Smart Ups SURT10000XLI Battery Indication Error

Hi Everyone, I would be very grateful if some Tech Wiz can assist me in my issue. Basically i have an smart UPS SURT 10000XLI with three external battery packs, that have been running for almost 4 year...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8954 0 15
Latest Reply: Khalil_apc

Rahul12
Rahul12

Output off remotely

I have src1000 APC ups. Batteries are charging perfectly and on utility mode. But on battery mode, the output turns off automatically with following message " Output off by remote"Please send me the so...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
578 1 0

2022-06-19

forced_apc
/html/rank_icons/Crewman.png forced_apc

O365 SMTP Auth Failure - Packet Trace Showing TLSv1.1

Hi there. I have upgrade our AP9631 to version 7.0.4. This is in a SMX3000RMLV2UNC. I have all the correct settings in the email server setup. (smtp.office365.com, port 587, Enable Auth, Always use SSL...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1201 0 1
Latest Reply: JonPro

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