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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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jw4196
jw4196

BN450M spontaneously switching to battery

For some reason, my UPS devices, same model, sometimes switch to battery even when plugged in, and when there's plenty of power. Today, for instance, it shut down for lack of battery power, but the stu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
826 0 1
Latest Reply: JonPro

rtoledo2002
rtoledo2002

no power on display its dead. unit is new and was plugged in wall for ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
716 0 1
Latest Reply: JonPro

wak2013
wak2013

''on battery power in response to an input power problem''

Dears, Wishing a blessed day to all of you here is my question and I need your help.In our DC we have two APC Symmetra PX 160KVA UPS and one of it ''on battery power in response to an input power prob...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
525 0 0

2023-01-08

Solved
Piopi
/html/rank_icons/Crewman.png Piopi

Loss of communication with the network card

Product - SRT8KXLTNetwork card version - AP9537SUMNetwork card firmware version - 7.0.8UPS firmware version - 04.7 (ID1014)Connection to the UPS - ethernet cable.So, after you set the correct time in t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1820 0 4
Latest Reply: Antojons

FTL
FTL

AP9630 NMC Access

Hi all I'm been battling for the last few weeks to access the web interface for a NMC AP9630 - when I tried to access it via web console I get the following error:Protected ObjectThis object on the APC...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
723 0 0

2023-01-06

pgorman
/html/rank_icons/Crewman.png pgorman

Symmetra 20K had recently been serviced but the battery age was not re...

Our Symmeta 20k was recently serviced and repaired and batteries replaced. when StruxureWare Data Center Expert 7.4.3 pulls a battery age report it still shows the age a very old. How can I reset the b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
855 0 1
Latest Reply: JonPro

Solved
leschnik
/html/rank_icons/Crewman.png leschnik

HTTPS self-signed Certificate broken on NMC3 AP9641 (v2.3.1.1) "NET::E...

Hi all, I've noticed on a few of our UPS' that they're unable to be logged into via the Chrome Browser due to the error "NET::ERR_CERT_INVALID" and that Chrome is not allowing this HTTPS error to be by...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3845 0 4
Latest Reply: JonPro

atrerice
/html/rank_icons/Crewman.png atrerice

Smart-UPS 1000 and SmartSlot Card

I have an older Smart-UPS 1000, based on the serial number, I think it's from 2003. I'd like to add a SmartSlot card to it in order to get it on the network for monitoring. From the information I hav...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1220 0 5
Latest Reply: JonPro

dj2689
/html/rank_icons/Crewman.png dj2689

SURT10KXLI - Power system error 20!

Have an error on a 10kva UPS. Have tried the brain dead procedure. Tried cold start, ups works on battery but the moment we switched it to test the same error reappears. Will the updating of the firmwa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2085 0 1
Latest Reply: JonPro

GregGush
GregGush

SMX3000RMLV2UNC Certificate of Volatility

Hello, I am looking for a Certificate/Letter/Statement of Volatility for a SMX3000RMLV2UNC. Where can I find that? Thank you,Greg...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
655 0 1
Latest Reply: JonPro

csn1l2
/html/rank_icons/Crewman.png csn1l2

Unable to Update NMCv3 From v1.3.3.1 to v2.3.1.1

Hello. I have an UPS NMCv3, AP9641 that currently has v1.3.3.1. The update utility will attempt to upload the firmware, but errors and gives the message "Unable to update device x.x.x.x with Firmware...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1076 0 2
Latest Reply: csn1l2

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