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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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shivabgl
shivabgl

UPS error: CdF 6d or

We have been using smart UPS SRV5KLIN. The UPS Is not switching ON and gives the error code: CdF 6d or.Please let me know what’s that error mean and how to resolve the issue.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1264 0 0

2023-02-02

ocgltd_apc
/html/rank_icons/Ensign.png ocgltd_apc

New SMART UPS 1000 won't reach 100% battery

I bought a new SMART UPS 1000 and it seems to work fine. It's been running for 2 weeks. I wanted to do a runtime calibration but my battery is at 98.5% and just won't reach 100%. What is wrong? Why ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
778 0 0

2023-02-01

ocgltd_apc
/html/rank_icons/Ensign.png ocgltd_apc

Failed firmware update to AP9631

I just bought a used AP9631 to go into my Smart UPS 1000. The firmware is quite old (5.17, bootload 1.2) so I am trying to upload new firmware using the FTP method but the transfer keeps failing as sh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
846 0 0

2023-02-01

Solved
Anonymous user
Anonymous user

Shutdown UPS by command line

Hi all, I have a Smart-UPS RT 6000 XL connected with a Linux Server by network cable and a Network Management Card 2 AP9631. I have too a Smart-UPS 3000 XL connected with another Linux Server by 940-01...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8215 0 8
Latest Reply: abc123321cba

Pavul_6599
Pavul_6599

GALAXY 5500 60KVA

Dear team, Please help us, how to solve regarding external communication error. Error code 7-5-1 Shutdown and isolate the UPS.If the fault persists, contact after sales support. as a display appearance...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
557 0 0

2023-02-01

AubreyT
/html/rank_icons/Crewman.png AubreyT

New network management card 3, cannot login via https

Our APC Symmetra 40K had a network card go bad, which was replaced this week. I am trying to configure it now. I have https & port 443 enabled, but when I try to login via Chrome, I get the error b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
702 0 0

2023-02-01

chightower88
chightower88

SMT1500 lcd screen will countiously go on and off

I have a SMT1500, I just replace the internal battery, and everything appeared to functioning. I leave it for a couple of minutes, come back, and it's lcd screen is on then off countiously. Tried to ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
562 0 0

2023-01-31

LiZ
/html/rank_icons/Crewman.png LiZ

Upgrading firmware on AP9641

I have a bunch of NMC AP9641 with firmware v1.3.3.1 and v1.1.0.16. I tried NMC firmware update utility v2.3.1.1 and manual scp method, both methods failed. It seems the network interface restarts every...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4761 0 1
Latest Reply: LiZ

Solved
Anonymous user
Anonymous user

Output Efficiency: load too low

Hello, We have three PowerEdge rack servers connected to one UPS (SMT3000RMI2U) which is presumably enough load but the UPS status is showing ''Output Efficiency: load too low''. The servers are runnin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8342 0 2
Latest Reply: clchow88

jwalker55
jwalker55

Smart-UPS SRT 10000 output frequency dropping over time

We have 2 Smart-UPS SRT 10000's. In looking at historical monitoring data, we noticed the output frequency on both of these units has been steadily dropping ever since we installed them. One is curren...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1410 0 2
Latest Reply: jwalker55

jhuttonitpro
jhuttonitpro

Runtime

I have a Smart UPS 1000 and the battery reads at 100% capacity yet I only have 3 minutes of runtime. It used to be up to 40 minutes. The UPS is only one year old. Anyone have any ideas?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
863 0 1
Latest Reply: dj2689

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