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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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bhuynh
bhuynh

I removed an external battery pack and now keep getting email alert ab...

Hi, I removed an external battery pack (SRT96BP) from the APC Smart-UPS SRT 3000 and now I keep getting email alerts about it. How do I clear this alert? I don't see it anywhere on the UPS console itse...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
677 0 0

2023-04-18

DrewP
DrewP

Symmetra multiple simultaneous SYBT5 battery module failures

Thanks to this thread I've been repairing my SYBT5 battery modules. I recently learned that a bad module can cause other modules to fail even though their batteries are all ok. My Symmetra has 4 batter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
914 0 0

2023-04-18

GregW01
GregW01

UPS lost communication to smart connect

I have Dell branded APC UPS that I have connected to Smart Connect, but it no longer communicates with platform. Firmware version 4.1. Things I have tried so far: Smart Connect network interface rese...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
616 0 0

2023-04-18

Jackenergy
Jackenergy

EASY UPS 3S 40 Kva failed

My EASY UPS 3S 40Kva stopped working and its shows this message : 01 REC SOFT START UNAVAILABLE. Please any recommendations ? Thanks a lot
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1856 0 1
Latest Reply: John.Coen

syrusleung
syrusleung

Firmware for SRT3000

I have purchased a number of Smart-UPS SRT 3000 (Model: SRT3000RMXLI) in recent years (from 2019-2023). Recently, the UPS purchased in 2019 has started to notify me to replace the battery while the bat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
721 0 0

2023-04-17

oregszun
oregszun

SC420I reports wrong model number and line voltage

Hi everyone, my SC420I reports wrong model number and line voltage(details bellow).I tried with apcupsd, nut and serial terminal in Linux and Powerchute Business on Windows 10. Same result everywhere.I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1062 0 3
Latest Reply: hulubei

wshaw2
wshaw2

How to Ack/clear site fault warning alert from webgui

We recently installed SRT 3000 and every time when we have power outage/power shutdown. The site fault warning alert will pop up and cannot be cleared until we physically going to click "ok" or do the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
892 0 0

2023-04-14

hulubei
Crewman hulubei

APC UPS SUA1500I reporting itself as 3000RM

Hello, I had this UPS off for some time. I have opened it to check batteries, one 12.3v the other 8.5v. I had another one showing 12.7v around so I have changed the bad one with this one. Turned the UP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
591 0 0

2023-04-12

midnight_man
midnight_man

Smart-UPS X 1000 with NMC2 cannot add external batteries?

Hi, trying to ADD external batteries number via NMC2.CONFIGURATION/UPS/external batteries: (0-10)not importtant what number I will write there..it always ends with error message:Please complete or ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
566 0 0

2023-04-11

Solved
MatBerg
MatBerg

AP9537 and AP9537SUM not accessible via HTTPS

Hi, I have a bunch of PDUs and UPS with AP9537 and AP9537SUM Network management cards, respectively. Running Firmware v7.0.8. All of them have the same problem: access via https, although enabled, is n...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2980 0 2
Latest Reply: MatBerg

Solved
BillP
Administrator BillP Administrator

Getting 802.1x to work

We tried to enable 802.1x on an NMC 9631 v6.7.2 without success. Firstly, we need to insert a CA certificate, which is strange because the NMC does not need to verify it's own certificate. Anyway, that...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6678 0 13
Latest Reply: 000

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