Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
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We would need the Serial and model number of the UPS but from what you describe I think there may be an issue with the input section for the UPS and a trained Field Service Engineer is required to replace either or any of the following:
40 kVA input power board
40 kVA rectifier power board x 3
Rectifier bus connection board
or Driver signal interface board
Hope this helps
Regards
John Coen
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