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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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skolega
skolega

Does anyone know the cause of this error : FATAL - [analytics.CountlyL...

I have upgraded PowerChute Business Edition v10.0.5 from v9.1.1.604.The setup is Dell server running Windows Server 2019 that is connected to a "Smart-UPS 1500" (SMC1500IC) over the USB port. The serve...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
575 0 0

2023-03-16

guildedage33
guildedage33

APC PDU 7811b Unable to access via serial port

Hi Community, I have an issue with a 7811b PDU. The bank display is not on, the link and the status lights are both orange although I cannot see the device on my network. To my understanding the orange...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
604 0 0

2023-03-16

Spheno
Spheno

Any reason that there is a minium amount of wattage draw?

I would need to run my 4G modem wiFi during long grid outages ie say 4 to 6 hours. I can then use my laptop which connects to the web via the 4G Modem
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
598 0 1
Latest Reply: BlueSky

BlueSky
/html/rank_icons/Ensign.png BlueSky

NMC2 firmware question: bootmon version back to v108

I recently got the latest version of the firmware for my five (5) NMC2 management interfaces. It appears the the version of bootmon has gone from v109 to v108. Is this correct and is there a problem ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
544 0 0

2023-03-16

hem
hem

Easy 3S UPS

Settings system id can not find
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
489 0 0

2023-03-16

aluz
aluz

Our SMC2200BI-BR does not show anything on display.

Hello,we have a SMC2200BI-BR nobreak and the display is off. The power button works and it is working properly but we have no display. Is there anything we can do to recover our display?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
634 0 0

2023-03-15

Solved
Arsène
/html/rank_icons/Crewman.png Arsène

APC UPS web interface

Hello, we just got a new inverter from APC.The network configuration has been well done, from the LCD display.I managed to connect the inverter to the "smart connect" service.However I can't access the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
55738 0 7
Latest Reply: Lucycat

ashappell
ashappell

SNMPv3 slow responses & timeouts on NMC3 in APDU9967

I have been running into a strange issue with my APDU9967 with NMC3 installed in them. If I use SNMPv1 to poll the devices everything works fine (I have 6 of them configured this way). I have an addit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
655 0 0

2023-03-15

Solved
Anonymous user
Anonymous user

powerchute fails authentication with NMC

hi all im trying to setup powerchute but the authentication with the NMC keeps failingi get the following error The security details provided do not match the settings on NMC(s): xx.xx.xx.xx im usin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2199 0 4
Latest Reply: BillP

Solved
Rainierd
Rainierd

Cannot log into PowerChute VM using VMware vSphere Client

I can log into the PowerChute VM using the GUI but I cannot log into it using vSphere Client. I am trying to be able to use SSH or WinSCP to be able to import CA Certificate. What login and password is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
808 0 1
Latest Reply: BillP

stacy36
stacy36

Schneider Electric/APC NMC Software?

We've got 20-30 UPS's with NMC cards in them. Currently we use Zabbix to monitor them for power/battery issues, but I'd like to find something that would also let me do firmware updates, management con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
701 0 0

2023-03-15

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