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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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dbguk
dbguk

Blunder of the month. ATS NMC firmware applied to UPS

Currently trying to revert a slip up on a couple of NMC3 devices. Latest ATS NMC3 firmware has been applied to a SRT3000 UPS. Any suggestions on how I revert to the UPS NMC3 firmware? Caught in the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
80 0 1
Latest Reply: Teken

Richard_Beemo
Richard_Beemo

Looking for last firmware for AP7952

Hi, i'm looking for the last firmware for old AP7952 no way to fing the last version of 2022 =>apc_hw02_aos_394.binI managed to recover from this forum (the-link ) the 392 version but i would prefer...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
680 0 1
Latest Reply: Roeller

kdn
kdn

web portal can't find info

UPS is plugged in, I found the mac address on my internet access point so i know it is correct and it is connected. I assume it can get out as I have no outbound filters. The device has been turned o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
84 0 0

2025-07-31

Sumo
Sumo

Smart connect not

Unable to add device - ensure that the Product ID and Product Key provided are correct. If you have connected your device for the first time, ensure that your device has an active network connection, a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
53 0 0

2025-07-31

Solved
Hamid
Hamid

ACX 5740

Hi support,we are facing an issue regarding Power distribution 12V between Controller ACX5740 to Magnetic device to which the door plate locks. the light showing on magnetic device also stop showing an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
217 0 1
Latest Reply: sesa4

Trieu
Trieu

An error occurred 'Comm Event' when updating the firmware.

UPS SRT5KXLI serial no AS17... when updating firmware 15.2 it reports a comm event error.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
56 0 0

2025-07-29

thomasng
thomasng

what is the csf folder in the nmc2 on AP8441

I am trying to bulk update the config(NTP & DNS) setting using *.csf file via SCP and FTP After i FTP/SCP the file to the root folder, a folder call /csf is created and the *.csf file is move to th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
151 0 0

2025-07-25

Alt_Dale
Alt_Dale

Smart-UPS 1500 Firmware Upgrade V18.0 Not Compatible from Website.

Hello Support, I have been unable to update the firmware on Smart-UPS 1500 via the Website and locally on the UPS display panel. Can you provide any ideas on resolving this issue. Locally I have powe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
164 0 1
Latest Reply: Teken

Irizarrym
Irizarrym

APC NMC2/3 Syslog Configuration

We are having issues with our Splunk listener, when ingesting syslog messages from the configured device, the header only includes the IP. We have a large environment 700+ devices, the Splunk filter is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
94 0 0

2025-07-17

DNTronic
/html/rank_icons/Crewman.png DNTronic

SURTD3000XLIM APC Downlead Manager 2.3 in terminal mode

i connected my UPS into Terminal mode with my pc and try to run firmware update it's request APC Downlead Manager 2.3 via initiate XModem transfer. but i haven't APC Downlead Manager 2.3. what can i do...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
155 0 3
Latest Reply: Teken

Evangelos
Evangelos

Replacement selection for SUA1500R2X93

Hello all, my customer avails a number of old/legacy consoles. Each console is hosting a Sparc SunBlade 2500 Red running Solaris 9 and a rackmounted 2U APC SMART-UPS (model SUA1500R2X93). The UPS is a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
132 0 1
Latest Reply: Teken

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