Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
139
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
piscesgr
piscesgr

Communication between two Smart-UPS SRT 5000

Question if it is possible. Our data cabinets have two Smart-UPS SRT 5000 which UPS A powers (power supply 1) of a cisco 9300 switch and UPS B (power supply 2). So my question is. Is there a way to co...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
660 0 1
Latest Reply: Teken

patrickjssi
patrickjssi

Should I disable snmp v1 on my ups?

Hi, I have 2 Smart up 3000 with service tag RBC43. I am frequently getting the following alert: “Detected an unauthorized user attempting to access the SNMP interface from ip ……” ( the ip is one of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1019 0 1
Latest Reply: Teken

Solved
it.support
/html/rank_icons/Crewman.png it.support

Product ID for APC SMT1500RMI2UC

Hi all I'm trying to locate the product ID for the above unit. I have the serial no. and part no. from the unit, but I cannot see any additional QR code giving me the Product ID. Is someone able to ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3429 0 3
Latest Reply: FPAU

Solved
ssiegel
ssiegel

SMT1000RM2U, warning signal having to do with the battery.

How do I try to recharge the battery on my SMT1000RM2U? I assume that is the first step. The readout on the front panel is partially busted, so I can't see what the state of the battery is.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
673 0 1
Latest Reply: Teken

Hunda67
/html/rank_icons/Crewman.png Hunda67

Network Management Card 2 AP9631 reporting Integrated EM Sensor Commun...

I have a Smart UPS 1500 (SKU: SMT1500RMI2U) with software revision UPS 09.3 (ID18) that is fitted with an UPS Network Management Card 2 AP9631 with hardware revision 08 and version v6.50 for OS and app...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1121 0 2
Latest Reply: Hunda67

chuckles27
chuckles27

Which software

Hello, I have purchased 5 APC units with Network cards I have all the devices online and on the network. Is there a software that I view and manage all my UPS units with one interface. Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
454 0 1
Latest Reply: dpierce4776

ShuaibHussain
ShuaibHussain

Smart-UPS SRT 10000 - USB to RJ45 cable compatibility

Hi, Apologies if this has been answered somewhere else, I need help understanding if the USB to RJ45 cable is compatible with my UPS: Smart-UPS SRT 10000 as an alternative to the USB to DB9 cable tha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
501 0 0

2024-01-02

AltafAAlam
AltafAAlam

APC PDU SNMP v3 configuration error

HelloI am currently facing challenges in monitoring the APC PDU ap8853 using SNMP traps or OIDs. Despite configuring SNMP v3 through the web console and setting up the SNMP trap receiver, I have not be...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1474 0 3
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Installing multiple Agents on 1 computer to monitor two UPS devices

I would like to monitor 2 APC UPSs model (SMX7500RM2U/SMX48RMBP2U) using the PowerChute software. I have both UPS devices connected to one computer using USB connectors. The Windows computer is running...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3942 0 4
Latest Reply: Zakimimula

dg_370
dg_370

Serial Shutdwon Software Issues

I just upgrade from PowerChute Business. I was having no issues. 2 Issues noted thus far:1- Input frequency does not render2- Runtime calibration aborted before completion Using APC Batteries purchase...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
380 0 0

2023-12-30

AaronW
AaronW

Determine actual load from NMC

I have a Smart-UPS 3000 XLM from 2012 (good run!) that I need to replace before it fails outright. I have several battery packs on the rack as well. I have replaced batteries a couple of times over t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
995 0 2
Latest Reply: dpierce4776

  • « Previous
    • 1
    • …
    • 138
    • 139
    • 140
    • …
    • 1074
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore