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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Communication Lost in a Smart UPS 1500 with USB

We have an APC Smart-UPS SC 1500 for a Windows 2003 Server. We are using the USB/Serial converter cable because the server system only have a single serial port working for another application. The Pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
37475 0 137
Latest Reply: totoli

reasonable-username
reasonable-username

PE6U21 makes a crackling/bubbling noise when first energized

I have a APC SurgeArrest Essential Multi-Use. In recent months (probably nearing a year now), it has been making crackling noises when the I turn it on. Is this normal. Please note, this is not a UP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
533 0 0

2024-02-03

FHellmer
Crewman FHellmer

AP9631 Firmware Update - Firmware Distributen does not match target de...

Hi, i have problems to upgrade the Firmware how can i get the right firmware? Best regards Frank
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3198 0 7
Latest Reply: dpierce4776

Jay_jan
Jay_jan

Bug Powerchute Serial shutdown

Hello everyone, I have APC UPS SMT1500 which is connected to my PC and i have checked multiple times but the browser menu always shows communication error even though I have checked that the UPS is con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
503 0 0

2024-02-01

Solved
BillP
Administrator BillP Administrator

PowerChute Business Edition does not detect USB SmartUPS

This is a new server running Windows Server 2012R2 Essentials. The UPS is a SmartUPS-1500 and attached via USB. In device manager it is displayed under Batteries as HID UPS Battery. When I attempt t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4090 0 2
Latest Reply: Jay_jan

Quintin
Quintin

Unable to check for updates in PCNS 4.4.1

I get the attached message when trying to check for updates. 2024-02-01T09:01:30,078 ERROR qtp1780690519-78 com.apcc.m11.components.autoupdate.SoftwareUpdateCheckerHTTPS - javax.net.ssl.SSLHandshakeE...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
485 0 0

2024-02-01

msadmin11
msadmin11

Smart-UPS X 3000 Firmware update failure via NMC web upgrade

Hi all, I have a Smart-UPS X 3000 SKU SMX3000RMHV2U Firmware Rev 07.4 (ID1003) and after doing the firmware update via the NMS 3 web interface I'm suffering the dreaded bootloop. Firmware update was th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2436 0 1
Latest Reply: Teken

Solved
BrienL
BrienL

Smart UPS 1500 access over ethernet issue

have a Smart UPS SMT1500C model ups and cannot access the device over ethernet, i plugged it into the network and can see it gets a IP address but i cant access it with the ip address on a web browser,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8338 1 3
Latest Reply: Teken

Solved
IMillican
Lieutenant | EcoXpert Master IMillican Lieutenant | EcoXpert Master

Feeding a SRT8KXLI UPS from a generator

We have a SRT8KXLI UPS (3 phase input), for a small server room, which we wish to feed from a back up generator. Do you have any advice or documents relating to this application?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
902 0 2
Latest Reply: IMillican

alawadhi
alawadhi

AP9617 Firmware for SY3P

Hello... I am searching for AP9617 firmware for SY3P, I even tried: Solved: AP9617 NMC1 card in Symmetra 20K UPS - needs firmware upgrade - Schneider Electric Community (se.com) with no luck @BillP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1083 0 1
Latest Reply: alawadhi

avecchio
Crewman avecchio

Older firmware to suit AP9631

I have 2 LX Single phase Symmetra UPSs amongst other Symmetra UPSs. Site A is AP9631 NMCv2 05 sy v5.1.7 aos v5.1.7 bootmon v1.0.2Site B is AP9631 NMCv2 08 sy v6.8.0 aos v6.8.2 bootmon v1.0.9 I have fou...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1559 0 3
Latest Reply: avecchio

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