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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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dcorsello
dcorsello

What is the From address on notification emails sent from SmartConnect...

I want to configure a custom notification in the iOS Mail app for email notifications received from SmartConnect, and I want to be notified even when "do not disturb" or sleep is enabled on the phone. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1410 0 4
Latest Reply: dcorsello

M_Galbiati
M_Galbiati /html/rank_icons/SE-Employee.png

SURT1000RMXLI AND AP9641 - TURN OFF THE UPS

Hello,Is it possible turn off the UPS SURT ON LINE 1000 VA with the NMC AP9641 with the input contact of the Universal I/O? Thanks in advance
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
510 0 1
Latest Reply: Teken

AsNap02
/html/rank_icons/Crewman.png AsNap02

Multi Site datacenter Powerchute Management (UPS configuration differe...

Hello,I'm new to this forum and need help urgently with the following scenario:- customer has two datacenters (VMware vSphere 8 based, with synchronous data replication/mirroring) (each DC could suppor...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
485 0 0

2024-01-24

tickerguy
tickerguy

9606 -- Firmware no longer at that link (not valid)

https://community.se.com/t5/APC-UPS-Data-Center-Enterprise/Where-to-get-latest-firmware-for-AP9605-06-cards/m-p/340403 The links in this post are not valid; I too have a 9606 card with old firmware, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
400 0 0

2024-01-23

Solved
Anonymous user
Anonymous user

Firmware for my ap9606

I recently purchased a used ap9606 network management card for my Smart-UPS 1500. It probably needs a firmware upgrade but I can't seem to find firmware for this older model. Also, I get the error "Mas...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5334 0 17
Latest Reply: tickerguy

Solved
AES_HomeLabber
/html/rank_icons/Crewman.png AES_HomeLabber

SMT1000RM2UC Factory Reset

I had the unfortunate (self-inflicted) experience of installing my new unit, getting the setup wizard screen and then unintentionally hitting the arrow key changing the value away from the default Engl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1751 0 4
Latest Reply: AES_HomeLabber

Piotr_R
Piotr_R

Galaxy 3500

Our client has an APC Galaxy 3500 UPS, the UPS reports the following messages in RAW data: - ABus power supply fault - Bypass not in range(Volt'Freq) - Charger control in Off state Red LED is lit (...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
558 0 0

2024-01-22

arthayner
arthayner

9 Pin Serial Interface Port to USB cable to connect Back-UPS Pro 650 U...

Is there a 9 Pin Serial Interface Port to USB cable that will allow me to connect a Back-UPS Pro 650 UPS to a Windows 10 or 11 computer? I tried connecting a OIKWAN USB to RS232, USB Serial Adapter ca...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
716 0 0

2024-01-21

Solved
Anonymous user
Anonymous user

How to reset Smart-UPS 1500 XLM to factory defaults

Greetings,I have several Smart-UPS 1500 XLM that are used to power my network equipment in the different buildings at my company. They work well.I have these network and SNMP enabled and monitored by S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3860 0 2
Latest Reply: alpha_kilo

yagomoon
yagomoon

Firmware downloaded. Wrong Hash?

ello, According to the instructions on how to update the Firmware of the SRT series Smart-UPS, it is recommended to verify the Hash of the downloaded Firmware. https://www.apc.com/us/en/faqs/FA279197/ ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
408 0 0

2024-01-20

kelvinchanswann
kelvinchanswann

Smart-UPS 5000: "The battery power is too low to continue to support t...

Hi there, after changing the batteries in late last year, the UPS still got the error of "The battery power is too low to continue to support the load". Not sure what to do. Appreciate with anyone can ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
915 0 4
Latest Reply: dpierce4776

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