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Posted: 2024-01-18 02:06 AM
Hi, i have problems to upgrade the Firmware
how can i get the right firmware?
Best regards Frank
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Posted: 2024-01-19 06:15 AM
You have to know the make and model of the device you are putting the card in then you can search either www.apc.com or www.se.com for that card and the corresponding firmware you need. Please note that APC has two versions of the same firmware. One is for their symmetra line of devices and the other is for everything else. If you do not have one of their symmetra line of devices any firmware with "SY" in it will not work for your device and vice versa
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Posted: 2024-01-22 11:22 PM
Hello, in my Post is a picture "about UPS" Model is "Smart-UPS SRT 5000", is this symmetra line or other??
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Posted: 2024-01-25 10:05 AM
sorry the first post pictures did not come though. From the second post with pictures they did and it is not a symmetra.
So I believe that the link to the firmware you should be using is https://www.se.com/us/en/product/AP9631/ups-network-management-card-2-with-environmental-monitoring/
If you scroll down into the software and firmware section on my screen the 3rd on from the bottom says it is the "...V7.1.2 Firmware for a Smart-UPS with AP9630/31"
You can try the wizard if you like but you may have to go into the FTP interface to update the firmware manually. If you do it manually remember to upload the AOS file first then the SUMX file.
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Posted: 2024-01-25 06:49 PM
You’ll want to download the (Smart-UPS) AP9631 firmware. It’s the last one at the very bottom of the page.
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Posted: 2024-02-01 05:26 AM
Hello,
i got this firmware upgrade to 7.12 working, via FTP.
C:\>cd apc
C:\APC>ftp
ftp> open 10.227.2.71
Verbindung mit 10.227.2.71 wurde hergestellt.
220 AP9631 Network Management Card AOS v6.7.2 FTP server ready.
550 NOOP requested action not taken.
Benutzer (10.227.2.71:(none)): apc
331 User name okay, need password.
Kennwort:
230 User logged in, proceed.
ftp> bin
200 TYPE Command okay.
ftp> put apc_hw05_aos_712.bin
200 PORT Command okay.
150 File status okay; about to open data connection.
226 Closing data connection.
FTP: 3130624 Bytes gesendet in 47.36Sekunden 66.10KB/s
ftp> bye
## 30 Sekunden warten
C:\APC>ftp
ftp> open 10.227.2.71
Verbindung mit 10.227.2.71 wurde hergestellt.
220 AP9631 Network Management Card AOS v7.1.2 FTP server ready.
550 NOOP requested action not taken.
Benutzer (10.227.2.71:(none)): apc
331 User name okay, need password.
Kennwort:
230 User logged in, proceed.
ftp> bin
200 TYPE Command okay.
ftp> hash
Hashmarkierungsdruck EIN FTP: (2048 Bytes/Hash).
ftp> put apc_hw05_sumx_712.bin
200 PORT Command okay.
150 File status okay; about to open data connection.
#####################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################
226 Closing data connection.
FTP: 3026804 Bytes gesendet in 45.04Sekunden 67.20KB/s
ftp> bye
## 30 Sekunden warten
C:\APC>ping 10.227.2.71
Ping wird ausgeführt für 10.227.2.71 mit 32 Bytes Daten:
Antwort von 10.227.2.71: Bytes=32 Zeit<1ms TTL=254
Antwort von 10.227.2.71: Bytes=32 Zeit<1ms TTL=254
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Posted: 2024-02-03 07:25 AM
Good to hear.
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