APC UPS Data Center & Enterprise Solutions Forum
Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.
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Hi all,
We have various models of APC UPSes deployed at one of our sites and I'm seeing an interesting difference in the performance of the Automatic Voltage Regulation functionality between different...
I have theAPC Back-UPS Pro, BR1500G with external battery packBR24BPGYesterday my power went out in the building and the unit failed to turn on. Trying to figure out what went wrongI bought the unit in...
Solved
This was originally posted on APC forums on 2/12/2016We have a 120 kva ups , the device is off when I on Q4s key this error appear:
CC board fault
CH board valid
Error code 1-1-5
Please help me what ca...
Hello,I have the error coming up as "Connect Battery Backup Not Available". I had the same model but the 8k was working fine batteries are new Connections seem fine all was working. I upgraded to the 1...
Solved
This was originally posted on APC forums on 12/13/2020RS 1500 with extra battery module: After power failure, when net power is back and the powerbuttonis pressed, it shows "green On Line" for some sec...
Solved
This was originally posted on APC forums on 7/7/2020I am attempting to create new certificates for our NMC2 modules that are signed by our CA, instead of the self signed certs.
While attempting to use ...
Hello,I have usedapc_hw21_sucan_2-1-2-5 for UPS smart 3000 and now no UPS found on network card.Application ModuleNamesucanVersionv2.1.2.5I had this:Hardware FactoryModel NumberAP9640APC OS (AOS)Nameao...
Hi,We have currently a 3PH UPS. I connected to UPS via ethernet and i configured the ip address.Now my issue is that i dont know how to do the following:1. What software i need to install on the server...
I'm struggling to find a compatible serial cable for my APC 7722 ATS - the device has a serial port at the front and I'm trying to get to the NMC which is AP9617 which only has 10/100 Ethernet and a re...
After the unit started chirping with a solid red LED, I replaced the battery with a new one. 24 hours later the unit began chirping with a solid red LED again. I did not find that specific FAQ. Does th...
Hello all,I have multiple new UPS's, in particular, these are SMX1500RM2UC's. A couple of them say in smartconnect that they have firmware upgrades, but when I try to do them, they say to Check UPS Sta...
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