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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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medwards
medwards

SRT5KXL IP Config

IP is configured, Why Can't I get to the Web Page of the UPS?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
678 0 2
Latest Reply: medwards

Bamzad
Bamzad

SMT3000MI2U failed firmware update and recovery

Good morning from the UK first post here. after much looking on the forum I couldn't find this information so thought I would post to help. I have tried to do a firmware update through AP9630 and i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
455 0 0

2024-07-24

ssahl6934
ssahl6934

Smart-UPS RT 5000 XL

We have a Smart-UPS RT 5000 XL with one external battery. After running a self test, which runs every 14 days, now it gives the message 'Discharged Battery the battery power is too low to support the l...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
494 0 0

2024-07-23

Mr.RyMan2
Mr.RyMan2

HTTPS is enabled, but not responding on Dell branded APC's

IDK if this is firmware related, but the version # seems old compared to what is on the Schnieder site. The model # is not in Schneider's list for the firmware, probably since it is Dell branded. A...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
568 0 1
Latest Reply: Teken

dsimon
dsimon

AP9630 Smartcard will not update from ntp servers

I have about 70 UPS' with the AP9630 network management card. The UPS models are 750, 1500 and 3000. None of them are updating there time from NTP servers. I have tried multiple NTP servers from multip...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
603 0 1
Latest Reply: Teken

Solved
HenryG
HenryG

Voltage Sensitivity Adjustment?

Can the APC BN650M1 battery be used without doing anything to the Voltage Sensitivity Adjustment?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
702 0 1
Latest Reply: Teken

sdbarnes
sdbarnes

software standard for smt750c

Purchased 6-3-24 - software on smart-ups says subscription # is 2829862149AE I can't remotely access my Smart Ups SMT750C through my local network. I purchased this through Schneider on the internet f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
457 0 1
Latest Reply: Teken

neodc1
neodc1

USBTERM.EXE Download

Hello, can someone give me a link to USBTerm.exe please. We've got loads of UPS's on remote sites that we need to identify and the download has disappeared from the box account of APC.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
517 0 0

2024-07-23

pbraker1
pbraker1

APC1500 VA Smart UPS

Good Morning, I came to work Monday morning to a dead computer. It is connected to an APC 1500VA Smart UPS that we purchased from Amazon in June 2023. We unplugged and plugged the unit in but now...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
922 0 3
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Do I need to turn OFF the UPS after I shut down the computer

Hi, I just got my Smart-UPS, Model: SMT750I, and have connected my computer and monitor on it. Now I have a very simple question: Do i need to turn OFF the UPS, after I shut down my computer or not? If...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
46794 0 10
Latest Reply: MorneMeintjes

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

AP9631 upgrade failed

Hi, I hava a SMT1000, a AP9631 shipped with firmware v5.0.3 on my UPS. I download SUMX v6.2.1 from here: AP9631 product page I use the firmware upgrade utility to upgrade the card and it's failed, her...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4454 0 12
Latest Reply: Vyacheslav_Savin

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