Code P.13 - Brand new UPS SMT1500RM2UC

[WarrenLaveniuk]

Followed instructions, plugged it all in and got it going, but stuck with P.13 error.

what do i do?

[Teken]

I would highly suggest you reach out to APC Technical Support and submit a warranty claim to initiate a RMA for this defective unit. 

You’ll need the purchase receipt, serial number, and error code. The code you have indicates an internal fault with the inverter as such there isn’t anything for you to do.

Let us know how everything turns out. 👍