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JamesMorgan
JamesMorgan
Lieutenant JG
‎2025-09-19
27
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JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

Security Expert: Change Reader's Active and Resting LED colors

IssueThe default LED Output names for Reader Expanders (eg. RD Red R1) do not always match the colour of the LEDs on the card readerProduct LineEcoStr...
Knowledge Center icon_circle Building Automation Knowledge Base
2193 0 0

2023-12-17 06:33 PM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

Security Expert - VMS: Remove visitor record from VMS front page

IssueThe list of visitors has become very large on the VMS front pageProduct LineEcoStruxure Security ExpertEnvironmentSecurity Expert ControllerWarni...
Knowledge Center icon_circle Building Automation Knowledge Base
1694 0 0

2023-12-17 06:28 PM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

ThyssenKrupp HLI and Security Expert are online but there's no communi...

IssueSP-C has a valid gateway specified and it's not receiving communicationsProduct LineEcoStruxure Security ExpertEnvironmentSecurity Expert Control...
Knowledge Center icon_circle Building Automation Knowledge Base
1769 0 0

2023-12-17 06:27 PM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

SP-C and Grouped TKE Controllers Communications

IssueHow does SP-C communicate with grouped TKE controllers?Product LineEcoStruxure Security ExpertEnvironmentSecurity Expert 4.0.128 (or higher)Secur...
Knowledge Center icon_circle Building Automation Knowledge Base
1674 0 0

2023-12-17 06:23 PM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

SP-MNR2: How to factory default the module

IssueIf you lose access to your comms expander or need to reset all of the settings how do you default the module?Product LineSecurity Expert ExpertEn...
Knowledge Center icon_circle Building Automation Knowledge Base
2084 0 0

2023-12-14 12:34 PM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

Security Expert SDK features

IssueIf SOAP is already enabled, what functionality is added with SX SDK Enabled?Product LineSecurity Expert ExpertEnvironmentSecurity Expert Controll...
Knowledge Center icon_circle Building Automation Knowledge Base
2579 0 0

2023-12-14 12:33 PM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

Continuum Transition to Security Expert PIN issues

IssueContinuum cardholders with PINs that start with "0" (zero) are not importing into Security Expert using Data Sync ToolProduct LineEcoStruxure Sec...
Knowledge Center icon_circle Building Automation Knowledge Base
1856 0 0

2023-12-14 10:09 AM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

Security Expert: Generate a report of all cards that have expired

IssueCreate a report of all expired cardsProduct LineEcoStruxure Security ExpertEnvironmentSecurity Expert ControllerWarningPotential for Data Loss: T...
Knowledge Center icon_circle Building Automation Knowledge Base
2057 0 0

2023-12-14 06:32 AM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

EBO Relative Path Permissions configuration

IssueHow to configure the relative path permissionsProduct LineEcoStruxure Building OperationEnvironmentBuilding Operation Enterprise ServerWarningPot...
Knowledge Center icon_circle Building Automation Knowledge Base
2233 0 0

2023-12-13 01:54 PM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

Security Expert: Advanced Visitor report for VMS

IssueCreating a report that shows which visitor is being visitedProduct LineEcoStruxure Security ExpertEnvironmentSecurity Expert ControllerWarningPot...
Knowledge Center icon_circle Building Automation Knowledge Base
2334 0 0

2023-12-13 01:50 PM

JamesMorgan
/html/rank_icons/Lieutenant_JG.png JamesMorgan /html/rank_icons/SUPPORT-rank.png

Security Expert DSS Error: Cannot find ID for Credential Type where Na...

IssueDSS error occurs while importing users into Security ExpertProduct LineEcoStruxure Security ExpertEnvironmentContinuum Transition ToolI/NET Trans...
Knowledge Center icon_circle Building Automation Knowledge Base
2299 0 0

2023-12-13 01:47 PM

Activity Feed
  • Got a Like for Restoring the Duress Trouble Input besides Valid Access Events. ‎2025-03-03 12:36 AM
  • Posted Security Expert: Change Reader's Active and Resting LED colors on Building Automation Knowledge Base. ‎2023-12-17 06:33 PM
  • Posted Security Expert - VMS: Remove visitor record from VMS front page on Building Automation Knowledge Base. ‎2023-12-17 06:28 PM
  • Posted ThyssenKrupp HLI and Security Expert are online but there's no communication on Building Automation Knowledge Base. ‎2023-12-17 06:27 PM
  • Posted SP-C and Grouped TKE Controllers Communications on Building Automation Knowledge Base. ‎2023-12-17 06:23 PM
  • Posted SP-MNR2: How to factory default the module on Building Automation Knowledge Base. ‎2023-12-14 12:34 PM
  • Posted Security Expert SDK features on Building Automation Knowledge Base. ‎2023-12-14 12:33 PM
  • Posted Continuum Transition to Security Expert PIN issues on Building Automation Knowledge Base. ‎2023-12-14 10:09 AM
  • Posted Security Expert: Generate a report of all cards that have expired on Building Automation Knowledge Base. ‎2023-12-14 06:32 AM
  • Posted EBO Relative Path Permissions configuration on Building Automation Knowledge Base. ‎2023-12-13 01:54 PM
  • Posted Security Expert: Advanced Visitor report for VMS on Building Automation Knowledge Base. ‎2023-12-13 01:50 PM
  • Posted Security Expert DSS Error: Cannot find ID for Credential Type where Name = User ID on Building Automation Knowledge Base. ‎2023-12-13 01:47 PM
  • Posted Security Expert Controller: supported USB adaptors on Building Automation Knowledge Base. ‎2023-12-13 01:32 PM
  • Posted Security Expert: Updating site: Preferred order of installation on Building Automation Knowledge Base. ‎2022-12-13 08:52 AM
  • Posted Security Expert: Unable to generate list of Users of Active Directory's Sub-Domain on Building Automation Knowledge Base. ‎2022-12-13 08:49 AM
  • Posted I/NET User ID Credentials transitioned to SX with a dash (-), cannot be edited on Building Automation Knowledge Base. ‎2022-12-13 08:46 AM
  • Posted Import PhotoIDTemplate with DSS without searching in Database on Building Automation Knowledge Base. ‎2022-12-13 08:43 AM
  • Posted Schindler Life Reporting on Building Automation Knowledge Base. ‎2022-12-13 08:36 AM
  • Posted Restoring the Duress Trouble Input besides Valid Access Events on Building Automation Knowledge Base. ‎2022-12-12 11:57 AM
  • Posted Upgrade Outdated PHP for Security Expert WebClient on Building Automation Knowledge Base. ‎2022-08-03 12:44 PM
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