Warning
Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support for assistance.
Issue
Using DSS to import PhotoIDTemplate (Users | Photos | Card Templates in SX) requires that you use the Database ID for the object you wish to use.
Product Line
EcoStruxure Security Expert
Environment
Security Expert Server
Cause
This information is not readily visible in Security Expert, but it is found in the Card Template's Database ID (dbo.FloorPlanID | FloorPlanID)
Resolution
Use the template's name instead of the Card Template's Database ID Modify the appropriate column in ...
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