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Schneider Electric Wiser Forum

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Schneider Electric Wiser Forum

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David_SE
David_SE Mentor

Wiser Home app new version - v7.5.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.5.0 and a new Wiser Home Hub 2nd Gen FW version 4.46.2 will be deployed that week. In addition to bug fixes, that release includes the fol...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
926 1 14
Latest Reply: janim

Solved
Alfred_SE
Alfred_SE Leader

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
6611 9 3
Latest Reply: StewartT

Solved
Noctural
Noctural

Can I connect a Wiser Relay (CCTFR6001) to a Wiser Gateway CCTFR6901G2...

Hello,I currently have a Wiser Gateway (model CCTFR6901G2) installed, along with its existing heating control setup.I would like to add an additional Wiser Relay (CCTFR6001) to the same system in order...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
500 0 3
Latest Reply: David_SE

Solved
Lobman
Lobman

Issue with wiser not reaching set point.

We have a particular room in our house where the wiser hub doesn't ever seem to manage to get the room to it's set point. It's the coldest room in the house. We tend to set the temperature to 18.5C. ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
737 0 3
Latest Reply: Houseyhousey

Solved
JP-Org
JP-Org

Récupération des logs de la passerelle

Bonjour, Dans l'application Wiser Home, dans le Menu "Assistance" -- "Historique des Téléchargements", il y a la possibilité de télécharger un fichier journal de la passerelle. Bien, comme fonctionnali...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
967 0 2
Latest Reply: JP-Org

Solved
lgo44
lgo44

Wiser Home app : connexion

Je possède 3 passerelles Wiser, pour consulter les différents états depuis l'application il faut à chaque fois me déconnecter puis me reconnecter, c'est long et fastidieux. Dans mon cas Il faut en plus...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1728 0 5
Latest Reply: lgo44

Solved
Houseyhousey
Houseyhousey

Working stroke of Wiser Thermostatic Radiator valve

What is the actual working stroke of the Wiser radiator valve, as mine only seems to move about 1.5mm, but the pin on the valve moves about 3mm?
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1006 0 4
Latest Reply: Houseyhousey

Solved
JR5
JR5

Wiser hub v2 connection error

I have followed hub wifi tips here, have latest iPhone and wiser firmware have fixed 2.4ghz wifi channel, reserved ip address for the hub in my router but still have connection errors every few days. ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
841 0 3
Latest Reply: David_SE

Solved
Pyrotech
Pyrotech

Noisy smart thermostat heads

I have installed a wiser kit 1 to our 3 storey town house due to the temperature difference between floors. The system works well in conjunction with wet underfloor heating on the ground floor. However...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
583 0 3
Latest Reply: David_SE

Solved
osalj
osalj

Drayton Wiser 2-Channel 1st gen and turning on hot water

Hi, I currently have a Mexico Super 480FF gas boiler that heats the hot water in the tank and heats the water to the radiators. I also have a water pump that pumps the water to the radiators. My contro...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
501 0 1
Latest Reply: David_SE

Solved
Julsp
Julsp

Automatisme Prise connectée / Capteur de température

Bonjour, J’ai besoin d’utiliser un radiateur électrique sur pied ou roulette dans une pièce. Ce radiateur n’aura pas de fil pilote. Sa puissance sera de quelques centaines de W. Je dispose d’un c...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
584 0 1
Latest Reply: David_SE

Solved
kris2
kris2

wiser app verify email

Hi, i am not receiving an verify email from the app? and its not in my junk folder. so can not login
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
411 0 1
Latest Reply: David_SE

Solved
Niall1
Niall1

Wiser hub 2 disconnected from internet and lost all programming except...

My wiser hub 2 was disconnected from the internet and flashing red. When I went in to the app to reconnect it I had lost all the programming except for one radiator micro module and one thermostat. I h...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
510 0 2
Latest Reply: David_SE

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