New Wiser APP - WHY?!!

[nevs1]

1. home page is a waste of space with large tiles so doesnt make sense and i dont want forced tips..

2. i want the first page to be my controls not have to then click to change, how can i change launch order?

3. where has boost for rooms gone?

4. control page looks clunky...

5. weather part is missing 

PLEASE DONT BREAK A GOOD WORKING APP!!!  

[BrianT58]

As well as all of Nevs1 reasons: -

6. connection between app and Hub now keeps breaking, never had an issue before.
7. Tips and tricks should not be permanatly taking up space on home page I'm sure you could turn this on and off before.
give us back the old app!

[David_SE · Accepted solution]

Hi @nevs1 & @BrianT58 ,

Thanks for your posts.

We apologize for any frustration the new user interface may have caused.

Your feedbacks are important for us and design team is working on several topics you mentioned. A new version of Wiser Home will be published in the coming weeks.

Stay connected !

Regards.

David

Thank you for your understanding and continued support.

[stmetcal-MEC]

100% - Control NEEDS to be the Home page

[Mtt]

Who user tests your updates? I’m sure there would be lots of volunteers for betas.

[stmetcal-MEC]

I for one would be happy to do UAT (User Acceptance Testing)

[David_SE · Accepted solution]

Hi all,

Thanks for your post.

Our team is coordinating a large number of volunteer testers who are at the same time our customers and our employees.

The process is defined like that and is quite "closed". We will definitely consider extending the beta test to wider community and if it happens we would be happy to involve you.

BR

David

[nevs1]

no way any real world users test updates because the last update was tragic...unless you test with beta testers

and ignore feedback??

[Fozzie1960]

Schneider should consider opening beta testing to users, as Apple does with its users.

[David_SE]

Hi @Fozzie1960 ,

Thank you for the feedback, we will share it with our management.

BR

David