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Schneider Electric Wiser Forum

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David_SE
Admiral David_SE Admiral

Wiser Home app new version - v7.3.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.3.0 and a new Wiser Home Hub 2nd Gen FW version 4.42.23 will be deployed that week. In addition to bug fixes and enhancements, this release co...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1198 1 5
Latest Reply: Zigzag5885

Solved
Alfred_SE
Alfred_SE Schneider Alumni (Retired)

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
4671 9 3
Latest Reply: StewartT

Solved
kazzax
kazzax

Switch to Wiser Energy app?

I received an email suggesting I switch from the Sense app to the Wiser Energy app. I have done so, looks the same, maybe faster than the Sense app. Rebranding exercise, I assume. Anyone else? Keep the...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
828 0 3
Latest Reply: David_SE

Solved
prepare3envelopes
Ensign prepare3envelopes

Community forum shows user's PII

Clicking on someone's username in the community forum displays the person's real first and last name. It should not display ones PII (personally identifiable information). This occurs even if the user ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
560 0 2
Latest Reply: ZeeZee97

Solved
Altar
Crewman Altar

Thermostat et micromodule 3kw incompatible!

Bonjour, 🔧 Installation d’un micro-module pour le chauffage J’ai installé un micro-module de 3 kW pour contrôler une source de chaleur. Je n’ai pas voulu utiliser les modules externes conçus pour les ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
324 0 2
Latest Reply: David_SE

Solved
Altar
Crewman Altar

Nombre d'automatisme trés limiter !!

Bonjour, 🔧 Un système Wiser Home limité par ses automatismes Le nombre d'automatismes disponibles rend le système très peu évolutif. Seulement 10 automatismes sont autorisés ! À cela s’ajoute une co...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
470 0 3
Latest Reply: David_SE

Solved
AurelienV
Crewman AurelienV

Home Assistant integration (WISEREMPVZ / New SE Home APP)

Since the forced migration to SE Home app (from the Wiser one, after the Sense Labs one) I lost all the integration with Home Assistant. I need help on how to make it work again. Does anybody know ho...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1463 1 4
Latest Reply: David_SE

Solved
Nuuki
Nuuki

Wiser TRVs not updating

I have 9 TRVs - 7 of these are running the latest firmware (0.62.0), but two aren't - one is stuck on 0.56.0 and another on 0.60.4. My understanding is that they should check and apply any updates wh...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
368 0 1
Latest Reply: David_SE

Solved
Altar
Crewman Altar

Power tag C IO 230V A9XMC1D3

Bonjour, ⚡ Utilisation du Power Tag C IO 230V (A9XMC1D3) pour le signal EJP Mon objectif était d’utiliser le module Power Tag C IO 230V (réf. A9XMC1D3) pour capter le signal EJP d’EDF, afin d’informe...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
315 0 1
Latest Reply: David_SE

Solved
bateast
bateast

Wiser Hub 2 disconnect regularly from Wifi

Hi, My Wiser Hub 2 is regularly (after a few days of normal operation) disconnecting from the Wifi (though the signal is strong when connected and other network devices have no difficulty with the Wifi...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
2729 0 12
Latest Reply: SYM

Solved
HB460
HB460

Powertag R9M60

Hello, I connected a PowerTag R9M60 to the main power supply of my electrical panel. The connection has been checked and is correct. The PowerTag is connected to the Wiser Home app and is communicating...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
375 0 1
Latest Reply: David_SE

Solved
Mr.Manatane
Crewman Mr.Manatane

Wiser bridge not connecting to HomeKit

Hello community, 2 months ago I was able to connect Wiser Hub 2nd gen to my HomeKit system with Matter but it stopped working suddenly. Now when I try to add the Wiser hub bridge to HomeKit, I can s...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
810 0 6
Latest Reply: Mr.Manatane

Solved
MatthieuT
Ensign MatthieuT

Délestage Chauffage

L'offre Wiser est incomplète pour permettre un délestage du chauffage: - Le Micromodule de puissance accepte le délestage mais ne peut pas etre associé à un thermostat. - Le Micromodule pour radiateur ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1396 2 6
Latest Reply: Julsp

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