Wiser Hub 2 disconnect regularly from Wifi

[bateast]

Hi,

My Wiser Hub 2 is regularly (after a few days of normal operation) disconnecting from the Wifi (though the signal is strong when connected and other network devices have no difficulty with the Wifi…)

Hub is then flashing red light. It is possible to pass to «configuration» mode (Wifi AP mode) and back to normal mode (Wifi client) but the hub is still not trying to connect to Wifi.

Wifi dumps show no reattempt to authenticate.

Only workaround found is full Hub power off (fuse off, wait 30sec, fuse on). Then the Hub connect directly to the Wifi without a glitch. For a few day at least…

Wiser Hub 2 CCTFR6311G2, firmware 4.36.45

[MatthieuT]

Hi, I saw same behavior with several ioT devoces, I fixed it by selecting the 2.4 ghz channel on my router. I realized  that when the channel was changing, all ioT were losing connectivity.

[bateast]

Thank-you for your feedback.

My router is set to a fix 2.4GHz channel, so I guess this is not it…