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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3713 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2889 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3014 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3185 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5000 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7153 3 1
Latest Reply: Charles_Murison

Solved
SD-Murph
SD-Murph

Use of outlets on LR1200 Voltage Regulator

I've several Voltage Regulators in our office to protect computers and sensitive equipment. We are exclusively using APC LR1200 "Line-R" devices for this task. The instructions/documentation shows th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
707 0 1
Latest Reply: Ramasamy_N

Solved
NickT2
NickT2

SAIF Feeder Pillar Power Meter

I have a 11Kv/415V transformer with an SAIF 6-way feeder pillar close coupled to it. Is it possible to retro fit a power meter on the incomer to the SAIF pillar ?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
866 0 1
Latest Reply: Ramasamy_N

Solved
Marti2bo
Marti2bo

Legacy Web Configuration without Internet Explorer

Does anyone know how to access the web interface of older CM4000 and EGX 100/300 gateways without the use of internet explorer. The IE mode in Edge is not working in compatibility mode?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
686 0 1
Latest Reply: Mehran_Mehrnia

Solved
JohnDell
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Is there a CM2000 adapter plate for the PM5500 series devices?

When replacing a CM2000 with a PM5500, using the retrofit kit CM2TOPM5K --It shows a DIN rail on the back of it. The documentation is lacking info. Is this used to terminate the existing wires and then...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
706 0 2
Latest Reply: JohnDell

Solved
RobGraham
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ION meter configuration for 3W-Wye

I am at a site where the wye transformers have been grounded through an HRG--no neutral is pulled back to the breakers or the meters. When I arrived, the meters were configured as 3W-Wye, which seems ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1125 0 2
Latest Reply: RobGraham

Solved
BrianW
/html/rank_icons/Lieutenant.png BrianW /html/rank_icons/EcoXpertMasterLeaf.png

HDPM6000 system

Hi, Can someone assist regarding the main HDPM6000 unit please? Is there any way to reset the unit back to factory default, apart from the reset button that does not perform this function. From what I ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1398 0 3
Latest Reply: Charles_Murison

Solved
DickyGray
DickyGray

PM5330 into JACE8000 over RTU

Spoiler (Highlight to read)Pm 5330 modbus rtu registersPm 5330 modbus rtu registers Hi all, I have some points that are being difficult to read. L3 to neutral just comes back as a null. L1 & L2 - N...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
866 0 3
Latest Reply: Jesus_Diaz

Solved
nilton
/html/rank_icons/Crewman.png nilton

Frecuency not available

Hello, I have a problem with the mesurement of frecuency. In the software ION Setup show me Frecuency not available. PM8000
EcoStruxure Power & Grid icon_circle Metering & Power Quality
824 0 2
Latest Reply: Charles_Murison

Solved
Dudy
Dudy

Ion7650 boot error

Spoiler (Highlight to read) I have powerlogic ion7650 energy analyzer. I see boot error as shown in above. I tried different tools to communicate with device but i haven't able to. How can i fix thi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1080 0 1
Latest Reply: Mehran_Mehrnia

Solved
tomsilver
tomsilver

A9MEM1570 showing negative power

Hi, I have a newly installed PowerTag A9MEM1570 which reports negative values for all 3 phases. At the same time, both current and voltage show positive values. Referring to https://www.se.com/uk/en/f...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1091 0 2
Latest Reply: Thierry_Baudard

Solved
wasabi
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Max segment size

Hi Community, Iv been asked by the customer on these questions, hoping to understand it better myself. It is related power meters. What is the Max segment size of the SBU Devices?What is the SBU Wind...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
934 0 3
Latest Reply: Charles_Murison

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