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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2608 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2422 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2765 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2831 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4575 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6841 3 1
Latest Reply: Charles_Murison

Solved
broosko
broosko

ION9000 How to acknowledge alarm ?

Hello everyone I have an alarm on an ION 9000 “Sag/Swell”. The display starts flashing, as does the red bell-shaped LED, so I acknowledge the alarm, but the light remains steady red. I'd like to know...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
526 0 1
Latest Reply: Mehran_Mehrnia

Solved
sesa738450
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PM5000 Series 0081 hex error code on daignostic status menu

Hi Everyone, my customer have PM5000 series which have wrench icon on next left top power meter display (on normal condition show black square), i check on menu diagnostic > status show code 0081...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
822 0 2
Latest Reply: sesa738450

Solved
Mannguyen
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PCS+'s Capacitor Bank CTs purpose and accuracy

Hi All, Please advise me on the questions from many customers when we offer the Active Harmonic Filter PCS+: - What is the purpose of the CTs installed in the Cap. Bank Bus? Is it an option or mandator...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1991 0 6
Latest Reply: Mannguyen

Solved
iiotms
iiotms

Square D PME 800

I have a network security appliance for my OT environment and I'm getting a Modbus policy violation for address range, function code 232. Can anyone tell me what that might be? I see a source device co...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
870 0 3
Latest Reply: Charles_Murison

Solved
Mohamed.ElShazly
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PM8240 FW Upgrade to advanced template

Hi, I'm trying to upgrade PM8240 from FW V4.5 standard template to V4.5 advanced template but it shows that the template is not applicable in ION setup     
EcoStruxure Power & Grid icon_circle Metering & Power Quality
763 0 3
Latest Reply: Mehran_Mehrnia

Solved
Natalie
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Reoccurring Time Change Request on 8650 Event Log

What would cause reoccurring Time Change Requests on an ION 8560 Meter? The Event Log shows the below Time Change Requests and "Time About to be Changed".
EcoStruxure Power & Grid icon_circle Metering & Power Quality
647 0 2
Latest Reply: Charles_Murison

Solved
Gladwin
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PM3255 datalogs

I trust that you are well. One of our customers has raised concerns about issues with the data logs coming from the PM3255 meters. There seem to be some serious gaps coming through, and this is becomin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1599 0 5
Latest Reply: Charles_Murison

Solved
Korawitch
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Can we use PM8000 with Zabbix for discover networking loss

hello all, We have power meter interface samping data every 15 min with Power monitoring expert progarm. Sometimes, we have issue our power meter do not send some parameter data ( Kwh, A, etc) to PME...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
475 0 1
Latest Reply: Charles_Murison

Solved
MartinRichnak
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PFC capacitor banks additional thermal monitoring

Hello, I hope that I selected a correct topic location. I have received request to create a solution for thermal monitoring of existing capacitor bank. My idea is HeatTag for main safety and thermal...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
767 0 2
Latest Reply: Szymon_Hochół

Solved
analyst_ideatec.co.in
analyst_ideatec.co.in

EM6400

Hi, Request your help in calculating the Total Demand Distortion (TDD) % of current and voltage from THD values already being pumped by my meter (EM6400)every few seconds. Since THD is Harmonic compone...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
729 0 2
Latest Reply: analyst_ideatec.co.in

Solved
cchapman_AMP
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Trouble editing Siemens 9510 Meter Template Modbus Slave

When editing the Modbus Slave for our Siemens 9510 meter, I try to add the Source 3 in Inputs as kWh del exp using this path; Source 3: \\EthernetDevice\Store Modules\ hour dataThis path is unavailabl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
530 0 1
Latest Reply: Charles_Murison

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