HDPM6000 system

[BrianW]

Hi,

Can someone assist regarding the main HDPM6000 unit please? Is there any way to reset the unit back to factory default, apart from the reset button that does not perform this function. From what I can gather, this master factory reset cannot be done, which I feel is an oversight. If by chance login details or passwords get lost, this basically means that the unit cannot be defaulted back to factory settings?

If anyone knows different, can this information be shared please?

Regards,

Brian Whelan

[Mehran_Mehrnia · Accepted solution]

Hi @BrianW 

The Reset Button just re-initiates the communication without power cycling the meter. It will not reset the meter or network configuration to factory settings. 

When the password is lost, it may be possible to reset the webpage password to its default by following the procedure provided by tech support.

Best Regards,

-Mehran

L3 Expert Advanced metering

[BrianW]

Thank you Mehran,

So basically the answer is no? 😁 Thank you for the response. Can you tell me, is this procedure provided by tech support publicly available?

Thanks again,

Brian

[Charles_Murison]

Hello @BrianW ,

No, procedure provided by tech support is not publicly available.

Regards,

Charles